Northpoint Chrysler Jeep Dodge Ram

Shout out to Northpoint Chrysler Dodge Jeep & Ram for a hassle free great experience! A big thank you to Heather and Bobbi-Jo for quick responses and great customer service. Was in and out less than an hour.

I recently had the opportunity to purchase a 2024 Santa Cruz here at Northpoint in Derby and it was hands down one of the best experiences Ive had purchasing a vehicle. Heather from Sales was kind, patient, and very knowledgeable! She helped me through the whole process and made it incredibly easy for me. Bobbyjo from finance was also very personable and helpful through the finalization of the sale. Overall I had a wonderful experience, I got a great deal, they took all of the stress out of car shopping- and I will be sure to come back when the time comes!

This is our 2nd vehicle purchased with Brian and the service was great. Found the vehicle that we wanted and did most of the legwork via telephone. Brian had everything thing ready for us when we arrived to sign the paperwork. Process was quick and easy. Will definately be back

Thank you Brian for working with me to get in the truck best suited for me. You are dedicated to providing the best service to your customers.

Don’t know what happened to my review so I’ll post one. My 1st Review 6 months ago (April 2024) — I haven’t had much great experiences with dealerships in the past including this one but I want to leave a solid honest review. I walked in and had been greeted by Chris Royer, Brian Dagesse, Heather Kennison, Jenna Pingree & Ashley Royea. All great at what they do and it shows. I had been eyeballing a Black on Black Ram 1500 Limited Crew Cab for over a month- I mean checked on the website daily even hourly, made multiple appointments for test drives, staying in the loop about the truck, other test drives people were having with it. Emailed, messaged and called multiple times a week about my savings, selling half my possessions I no longer use, doing everything I can having no co-signer, and a descent payment plan. Everyone I dealt with- Chris, Brian, Heather, Jenna & Ashley were so kind, went above and beyond keeping me informed and what I wanted exactly. Didnt try to put me in something I didn’t want they knew exactly what I wanted and stuck with it into making it happen. They were the best sales team getting me into my dream truck. Black on black, crew cab, practical and tasteful. I call it Boujee on a Budget! Again; thank you Northpoint! The team I dealt with- Chris Royer, Brian Dagesse, Heather Kennison, Jenna Pingree and Ashley Royea. You ALLL contributed with your knowledge, help, did the extra and proved it. I will recommend anyone else in future to do business with you folks specifically. My Review TODAY (November 2024) — I bought my Ram 1500 Limited 6 months ago and I had a great experience in the buying process with Heather Kennison, Chris Royer, Jenna Pingree & everyone that helped make it happen for me. My truck needed some warranty work done (CV Shaft, Front Differential, Oil Pan) so I brought it up this week (Monday night) for the work to be done. We had a little hiccup in the process with parts and the quality of the work. I always heard nightmares about the Service Department but I realize every vehicle is different, every customer is different and every experience is different so I don’t let other people’s stories cloud my judgement. I brought it in again the next day after having complaints, they fixed the hiccup and made it right by going above & beyond by cleaning up my truck for me afterwards. Shayne Berube & Cody Hodge in the Service Department turned around what could have turned into a nightmare into a positive & great experience. They are very skillful, respectful & hard working guys hands down. I contacted both the gentlemen at odd hours of the night 8-10pm with complaints and they were BOTH very mindful, very respectful. They took a negative situation and turned it around to make it great again. I got a rental while they fixed my truck so Inwasnt left stranded. I will definitely continue to doing business with these folks. Thank you everyone at Northpoint once again!