Northside Ford

‘Great Dane’ and Northside Ford Dealership: I called the dealership and the guy tells me his name, I’m thinking he said Dale or Dave, what was your name again? He says “Dane, like the dog.” Oh! Dane and everyone I worked with in the Sales Department were exactly what I want when I am making a big investment: open communicators, listening to the customer, and not pushy. I was able to look at their inventory online, reading the window stickers in detail. When I arrived at the dealership Dane and I went for a test drive where I learned all about the car. Back at rhe office we talked about the connectivity package and Blue Cruise. When we got into financing everything was clear and upfront. Night and day difference to what I experienced earlier that week. Dane lived up to his name. The car: I bought a Mustang Mach-e on Saturday and it is a sweet ride. This drives more like an Audi than an old school American car. It is comfortable and refined while still nimble and FAST. Impressive work by the engineers at Ford. Plenty of leg room front and rear, enough storage. The seats are comfortable and my wife and I can each save our settings. The Bang & Olufsen stereo system is crystal clear. I spent all week re-listening to my favorite songs to hear how they sound in my new car. I would have liked a few more dedicated knobs instead of everything on the touchscreen. Also, why not let me switch drive modes and regenerative braking on the steering wheel. Paddle shifters maybe?

I was recently in the market to replace my sports car with something a bit more family friendly. Ford's weren't even really on my radar to consider at first, but after researching on the Bronco Sport, I was considering them. It was hard... I loved that car.... Which made it hard for me to put too much effort into looking, as normally, car dealers can smell blood if you're swimming anywhere close, and harass you non stop after inquiring about something. I didn't get that one bit with Garrett here at Northside Ford. If anything, I was probably a pain in his a$$, though he's too nice of a guy to admit that. Garrett was recommended to me by a friend that had recently bought a new truck from Northside a month ago. I'm glad he was! He was super helpful. Very responsive when I had dumb questions. And he didn't make me feel like crap when he revealed that I kinda got took when I had leased my other car. He definitely went out of his way, and I'm sure it was a team effort of all the people at Northside, to get me a deal that'd work financially for me. Keep in mind, this dealership primarily focuses on commercial sales, where tradesmen don't care too much about fancy amenities in their dealership. They want to get in, buy their truck, and get back out to the job site. You're not going to find massage chairs, pretty gas fire places, or anything like that here. But the no nonsense sales crew at Northside is worth it. After getting credit checks ran ahead of time, we were in and out within a couple of hours. Thanks a bunch to the crew at Northside Ford for my new Bronco Sport.

We have relied on Northside Ford to service our motorhome (built on a Ford truck chassis) for the past couple of years and they have done great work. So when we decided to buy a Ford Maverick, we went to them. They found us a Maverick that had exactly the features we wanted. We got a good deal on the Maverick and a very fair trade-in value on our Subaru. Overall, the process was by far the best I have ever had with a dealership. Our thanks to Phil in Sales and the whole team! These guys get an A+!

If I could give 10 stars to Northside Ford, I absolutely would. Dane was an absolute legend. I walked in fully prepared for the classic “dealership experience” and instead got zero pressure, zero weird energy, and zero nonsense. Just straight talk, respect, and good vibes the entire time. He guided me through everything without making me feel rushed or uncomfortable once. Test drive? Smooth. No awkward hovering. No interrogation. Just a chill drive where he even complimented a questionable U-turn I pulled off. That alone deserves recognition. When it came to numbers, we went back and forth like two normal humans instead of playing mind games. We worked out a deal that felt fair on both sides and I left genuinely excited about the purchase. That almost never happens at dealerships. Tyler, the manager, was also straightforward and respectful in the brief time we spoke. Solid crew all around. This review is strictly about the sales experience. I cannot speak on the service department. All I’m saying is… give Dane a raise! 3 big booms. W energy. If every dealership operated like this, the stereotype would be dead.

Monty was a phenomenal salesman. No bullshitting, just straight talk.By far the easiest and best car buying experience ever. Additionally, the gentleman in charge of the financing was great to deal with. Monty offered my partner and I tacos. When Monty found out I would be without a car and I needed to commute to my job an hour away, unsolicited he told me I should barrow one of their fleet vehicles for free. Overall, I cannot express how pleased I am with Monty and the team at Northside Ford. I will be recommending anyone interested in buying a Ford to speak with Monty and Northside Ford.