Northway Ford
Brantford, ON
Brands
Contact
Google Reviews
# Summary Sales staff at this dealership receive consistent praise for their patience, knowledge, and personalized service, with customers highlighting particularly positive experiences with specific salespeople. However, service department operations have been criticized for unresponsive communication and recurring issues that remain unresolved despite multiple visits.
Had a great experience buying my very first Ford with Brittany!! She was amazing and made the entire experience very pleasant and smooth. I am very happy with my Ford Bronco! I highly recommend seeing Brittany for all your Ford needs. Thank you Brittany for everything.
I had bought a used car from this dealership. Very happy and pleased with the sales staff. Service staff on the other hand…. Got my car serviced and have been back to the dealership every week since then like clock work. Problem does not appear to get fixed. Just bandaged a hopefully it goes away? They refuse to answer phones in, then take their time to respond. If you want service go to another dealership.
I once again visited Chad at Northway Ford! What an amazing experience from the moment we walked in the door until we drove out with our new vehicle. Chad was very patient and attentive to our every need. He took so much time to show us every detail and explain the entire process! You need a vehicle go see Chad you will be glad!!! The entire team was amazing but Chad out did himself! A friendly face is always needed when making a big purchase and Chad was definitely that! Go visit him!
My husband and I both just purchased our vehicles from Chad Murphy at Northway Ford. If you're looking for someone that is patient, kind, knowledgeable, reliable and that will listen to your needs while getting things done, then Chad is the guy that you want to deal with. Chad builds a solid foundation with you from start to finish. Thank you Chad we appreciate you!!! BUY With CHAD AND BE GLAD!!!!
We had an amazing experience working with Brittany at Northway Ford! From start to finish, her service, knowledge, and attention to detail were outstanding. She made the entire process of buying our new Ford Bronco smooth, stress-free, and actually enjoyable—which says a lot when it comes to car buying. Brittany really knows her stuff. She took the time to walk us through all the features, answered every question we had, and made sure we felt confident every step of the way. What really stood out was her follow-up—she didn’t just disappear after the sale. She checked in, made sure everything was perfect, and genuinely cared about our experience. If you’re thinking about buying a vehicle, do yourself a favour and go see Brittany. Top-notch service all around. Highly recommend!
Get anonymous quotes from Northway Ford
Submit your car request anonymously — Northway Ford and other dealers in Brantford, ON will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us
