Franchise Dealer

Northway Lincoln

Brantford, ON

4.6(35 Google reviews)

Brands

Lincoln

Contact

388 King George Rd, Brantford, ON N3P0A1, CA
(519) 753-8691northwaylincoln.ca/

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Google Reviews

# Summary The dealership consistently earns praise for exceptional customer service, with staff members going above and beyond through personalized attention, patient explanations of vehicle features and financing, and quick problem resolution. Customers highlight the team's professionalism, helpfulness, and willingness to accommodate needs such as providing rental cars during service—resulting in high satisfaction across sales and service departments.

Udhay3 months ago

Amazing team! Huge shoutout to Patrick and Joe for getting me into Lincoln Nautilus. They went above and beyond with everything. Had few issues but they resolved it as soon as possible. Robert (Sales Manager) was very kind and helpful with everything. Keep it up guys! I’ll be back!

Puneet Sandhu8 months ago

First time I went there for an oil change, and I was genuinely surprised. Their customer service was excellent. They informed me that my vehicle had a recall service due, so they kept my car for a couple of days, but they provided a rental car right away. Overall, I’m very satisfied with their service.

Adith Sidharthan3 years ago

Words wouldn't truly justify to the impeccable service that Mr. Rob Farrington brought into the table while helping me close the deal for a 2018 Honda Civic Touring. Rob was all around vocal and guiding through all the intricacies that are involved with each vehicle that I had shortlisted, and trust me the vehicles that I shortlisted were quite huge. Rob was patient enough to explain me everything in depth and especially how the finances worked. If there is an option to give 5 Star plus, I'd certainly go in that direction. Rob Farrington is our main man to be in touch at Northway Lincoln for used or new ones. Thank you Rob .

Tammy Turkey2 years ago

My husband and I were on the hunt for a new vehicle for me. We had a price range in mind with exactly what I was hoping to get in a new to me car. Aaron greeted us, as we discussed what we are looking for and gave him our ideas. He very quickly found the car which had everything I was saying I wanted in a vehicle. He was easy going, the process was quick and he was so helpful answering all of our questions and taking care of my concerns. If you’re looking for something new I’d recommend you ask for Aaron. Thanks again for helping me get into the car I was looking for. As for the rest of the staff I had the pleasure of interacting with, they were all fantastic and happy to assist when I went there to talk about when my vehicle would be ready! Thanks Northway!

ronald wilkins2 years ago

Just recently purchased a new Aviator here. Our salesman, Giancarlo, was courteous, friendly and handled everything like a true professional should. He was certainly working in our best interest. He even came in his day off to work with us. Would highly recommend him and Northway Lincoln

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