O'Connors Chrysler Dodge Jeep Ram
Pickford, MI
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The dealership's service department earns consistent praise for diagnostic accuracy, quality repairs, reasonable pricing, and attentive customer care, though one customer experienced an improperly installed oil filter that caused issues after leaving the location. Staff are noted for going above and beyond, including handling insurance coordination and providing transportation assistance during emergencies.
I'm happy with their service department. I've received good service over the years and this most recent visit was no exception. They correctly diagnosed the problem, completed the repair in short order and at a very reasonable price.
My wife had an unfortunate experience when someone ran into our truck while she was parked in a store parking lot and inside. We Contacted O’Connors to have the damage repaired and we are so glad we did. They did a fantastic job repairing our truck and when we picked it up we were amazed at the details they paid attention to. We would definitely recommend O’Connors for all your vehicle repairs.
I have had lots of interaction with the service dept and some dealings with the sales staff, Overall a good experience with this place.
While vacationing in the UP, I brought my 2024 Ram 1500 in for an oil change. Upon returning to Ohio, I noticed oil on my garage floor. I contacted my local Dodge dealership and they found that my oil filter was improperly installed and leaking oil. My local dealership corrected the issue and topped off my oil at no charge.
I hit a deer while on vacation in the u.p. I limped my van to the dealership and they exceeded my expectations. They were even nice enough to drive me to the airport rental car facility. They dealt with the insurance on supplementing and supporting damages. I was kept in the loop and they put my car back together faster than expected. Very happy!
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