Franchise Dealer

OLIVER FORD

Thamesville, ON

4.4(66 Google reviews)

Brands

Ford

Contact

123 London Rd, Thamesville, ON N0P 2K0, CA
(519) 692-3906oliverford.ca/

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Google Reviews

# Summary The dealership earns widespread praise for honest dealings, transparent pricing, attentive customer service, and a family-oriented approach that makes buyers feel valued regardless of purchase price. However, one customer reported a serious issue where the service department allegedly closed out a recall without addressing related damage, then refused to cover repairs that Ford indicated should have been covered.

Rick Roya month ago

Great place to go to buy a vehicle. Hand shake on a deal for a vehicle. Our car was ready for pick up when they said it would be. Family owned and they treat you like family. No hidden fees or extras on the purchase agreement. Will definitely be going back here for our next purchase. Thank you Oliver Ford staff for making this a smooth and simple purchase.

Hannah Verster11 months ago

I recently bought a 2013 Ford Escape from Dickson Ford and had a great experience from start to finish. Robert was a pleasure to work with - zero pressure, just honest and helpful. I looked at two vehicles over the course of a few weeks and ended up choosing the second one. They offered a free inspection, and when I had it safetied, the only thing that needed replacing was the muffler - such a great find! The whole team was lovely and made the process smooth and stress free. My husband and his family have always bought from Dickson Ford, and now I can see why. We’ll definitely keep coming back!

Zuhayr Hussain5 months ago

I recently purchased a used car from Oliver Ford, and I have to say—Josh was absolutely incredible to work with. From the very first conversation, he was responsive, genuine, and truly cared about what I wanted out of this purchase. This wasn’t a $70k Mustang or a big-ticket truck—this was a sub‑$10k car—and yet the service I received made me feel like I was buying the most premium vehicle on the lot. Josh never once made me feel rushed or pressured. Instead, he listened, stayed transparent, and went above and beyond to make sure everything was exactly right. His professionalism and authenticity set a standard that I wish every salesperson in the industry would follow. The entire team at Oliver Ford—including the owner—was just as impressive. Despite not being local, I drove three hours to make this deal happen, and I would do it again in a heartbeat. When service is this good, distance doesn’t matter. If every dealership had a Josh, buying a car would be something people actually look forward to. I can’t recommend him or Oliver Ford highly enough.

Dagen Moeller3 months ago

Have bought over a hand full of new F150s from Chris have nothing bad to say service is great and prices are the best around the most honest and reliable dealership you will ever find!

Paul Hansmann5 months ago

DON'T TAKE YOUR VEHICLE HERE FOR RECALLS OR REPAIRS Brought my truck in to have the rear axle recall done when I got there to pick up the truck they gave me a bag of broken steel pieces that they found in the differential that the recalled axles caused and instead of repairing the damage under the recall the installed the new axles and closed the recall. Then proceeded to tell me it wasn't covered by Ford and that I could expect to pay 6500 to have it repaired. So I called Ford customer service and was told they would have covered the damages but because the dealer closed the recall they won't repair it. So I asked them if the dealer did this on purpose to charge me more for the repairs and he said yest the dealer screwed me OVER. I have this on a phone recording that I will post on reddit. Stay away from this dealer. As to your reply a recall doesn't fall under manufacturing warranty so why bring that up

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