Franchise Dealer

Olivia Chrysler Center

Olivia, MN

4.1(123 Google reviews)

Brands

Chrysler

Contact

2135 W Lincoln Ave, Olivia, MN 56277
(320) 523-2170oliviachryslercenter.com/

Google Reviews

# Summary The dealership is widely praised for its knowledgeable and non-pressuring sales staff who work flexibly with customers on financing and vehicle selection, with multiple reviewers highlighting positive experiences across sales and service departments. However, one customer reported significant quality control issues with a purchased vehicle, including undisclosed mechanical problems and a frustrating dispute resolution process with management that left them dissatisfied.

Rachel Markwood3 years ago

We have been purchasing cars through Olivia Chrysler for several years now! We love Kevin, knowing he will find us the right deals as well as work with our financial situation. He will willingly give advice but doesn't force it. He will go the extra mile as well to find the car you want! If it's possible, he will find it!

Gary Eick6 months ago

I drove 58 Mike to have my car worked on and did not leave disappointed. The staff and mechanics were great. If you need your car worked on and don't trust your local dealership, Olivia Dodge is the place to bring it to and worth the drive.

aaron cohna year ago

Michelle Jensen and the staff here are real nice , not pushy. They had exactly what I wanted and the financing was better than expected. Real fresh air in the auto sales business. Buy your vehicle here !! Good work ! Bought 2 days ago . Aaron C

Misty Starr2 years ago

Kevin was fantastic to work with! It was our first time leasing through a new dealership, after being with the previous dealership for 20 years as a family. I was nervous to say the least! We never felt pressured, he was open and honest about ALL aspects, made us feel wanted and heard! Kevin now has a life time customer in us!

Brandon Adamsa year ago

Bought a truck here because it was a good price. When I test drove the truck I told them I heard an odd noise and was told by them it’s normal so I didn’t worry about it. Come to find out a a month later that the noise I heard was the exhaust manifold and yes it’s under warranty but it’s back ordered and instead of the dealer fixing the issue they wanted a quick sale because they didn’t wanna wait for the part or they actually don’t look at trucks that are traded in. The second issue not even a week later after purchasing the truck the traction control, abs and no 4x4 lights came on. I notified the dealer about it and they wouldn’t give me a yes or no if they would fix it for free or not and I wasn’t gonna drive 2 hours there and not have a ride home if needed without a answer. So I had a different dealer look at it and they found that when the gooseneck plate was installed they pinched the wire and tried to hide it. (I was told the olivia Chrysler didn’t install it when I asked) the bill was $750 I asked if they would pay the bill the bill after a few days the sales guy said they could pay half. A few days went by without hearing back so I called and spoke to the sales manager who said he knew nothing about it and was very rude the hole time on the phone. THAT PISSED ME OFF so I decided I was gonna drive 2 hours there just to prove a point when I got there I found the sales manager who said “i wrote the check yesterday and need a second signature” I asked when the second guy could sign the check he said later this afternoon so I went and got food and waited around after 4 hours I went back in and asked if I could grab the check he said “not today” because the second guy wouldn’t be there today which was a lie from what he said earlier in the day. So I said can I please just get something written in paper that says your actually gonna send it to me then the sales manager said “no” and started to throw a fit and walked away. Then came back with a copy of the refund sheet with the top part of the check and said have a nice day all snobby. $300 isn’t a big deal but when the sales manager wants to act that way it becomes a big deal. I would recommend going to a different dealer at least until that guy is gone. The rest of the people are very nice.

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