Open Road Acura of East Brunswick

I recently purchased a 2026 Acura MDX from Open Road Acura of East Brunswick, and overall, I am very happy with the vehicle. My sales consultant, Antonella, was absolutely fantastic. She was highly professional, transparent, and a pleasure to work with from start to finish. If you are going to this dealership, I highly recommend asking for her! The finance department was also a pleasant surprise in one regard—they did not aggressively push unnecessary add-ons or warranties, which I really appreciated. However, the actual process of signing the paperwork was incredibly slow. It took a couple of hours just to get the documents signed, which made the buying process much longer than it needed to be. My biggest point of frustration, however, was with the delivery and the service team. During vehicle prep, someone used the incorrect screws on the rear license plate bracket. When they tried to install my temporary plates, it stripped the plastic bracket completely. This forced me to make a second, separate trip back to the service department once my permanent plates arrived just so they could spend an hour fixing a mistake that should never have happened. Antonella's excellent customer service is the main reason for this positive rating, but the dealership as a whole needs to improve its efficiency in the finance office and its attention to detail in the service bay."

My wife and I came in to purchase a Acura Integra a-spec with the tech package and the experience couldn’t have been any easier than what we experienced here. Rob McNeil was a fabulous salesman, knowledgeable and was very patient with my wife and I in our process of purchasing our car. General manager was great as well, checking in to make sure we were comfortable as well as Earl in the finance department, he really did a fine job As well. The whole process was quick, which is very strange for purchasing a new car and my wife and I cannot be happier I’m sure we will return here whenever it’s time to purchase another Acura

I purchased an RDX ASPEC in July 2025, had a little hiccup, and reached out to my service advisor Alicia Frye, she scheduled me quickly and the issue was resolved. I recently discovered a recall on my Acura Link, scheduled my appointment and immediately after received text messages from Alicia confirming my scheduled appointment. She is very professional and I appreciate her consistent communication. She is very thorough. I look forward to work with her and the rest of the service team during my Acura ownership. I also want to add that my purchasing experience was great also, they proved me with a bow and placed it on my car as a great gift to myself.

Had a WONDERFUL experience purchasing my first brand new car at Open Road Acura-2026 Acura ADX A-Spec. From the second I walked in the door, Antonella, Donna, and Stephen were nothing short of amazing and I could not have asked for a better experience. Will definitely be a return customer. :)

Wonderful experience with this Acura Dealership of East Brunswick. The sales process was painless and I highly recommend Christopher Limbach and the GM here. They got me in an integra and it’s all smiles per miles from here on out. They are the best Acura dealership in the state!!!