Orillia Chevrolet Buick GMC | Formerly Jim Wilson Chevrolet
Orillia, ON
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The dealership consistently earns praise for its professional, low-pressure sales approach and knowledgeable staff who prioritize customer needs and clear communication throughout the purchasing process. Customers also highlight exceptional after-sales service, including proactive problem-solving and willingness to go above and beyond expectations, resulting in strong customer satisfaction and loyalty.
I recently purchased a new vehicle from Orillia Chevrolet Buick GMC, and the entire experience was fantastic from start to finish. Brett Gravelle was wonderful to deal with and made the process incredibly easy and stress-free. He took the time to explain everything thoroughly, ensuring I understood each step along the way. Brett laid out all of my options clearly, answered every question I had, and worked around my timeline without any pressure. The entire process was seamless, and Brett truly went above and beyond to make sure I was comfortable and confident with my decision. His professionalism, knowledge, and customer service made this one of the best vehicle purchasing experiences I’ve had. I would highly recommend Brett Gravelle and the team at Orillia Chevrolet Buick GMC to anyone looking for a new vehicle.
My wife reached out to Grant Wishart as we were getting very frustrated with other salesman on our search for a used GMC Sierra. Not only was Grant warming and welcoming to us and our needs but he was very understanding and not pushy at all. I always appreciate the salesman who doesn't call constantly to pressure you into making a decision. Grant I appreciate your honesty and integrity and because of this I've never been happier to drive away in a brand new truck. I also really appreciate how you have gone above and beyond my expectations in helping with the sale and for that I would refer Grant to anyone looking for a new vehicle. Thanks again Grant and the awesome team at Orillia Chev.
Absolute pleasure to deal with this dealership after a horrific experience elsewhere. Adam Moon, Brett, Greg, Tom were all fantastic, great communication - feel like I forgot someone important. Got me into exactly what I was looking for, with no upward pressure whatsoever. Prior experience with their service department was great as well. Very clean, bright dealership and service area. P.S. you owe my kid an orange 'vette - you know who you are 😜 Update Here is my anecdote for something that absolutely blew me away; I had my first oil change performed on my new Silverado, which resulted in a pool of oil left on my driveway the next morning, unnoticed by me when I left for work. My wife advised me later when she saw it. I contacted the dealer to let them know I needed to come back to have it looked at. Instead, Orillia Chev quickly sent a team to my home to clean the spill and sent someone to my workplace to inspect, then correct the problem (bad filter) on the spot. I am utterly FLOORED by the incredible service - truly above and beyond and something I've never experienced at my local Ford, Jeep, Volkswagen dealerships. Enough cannot be said about the fantastic service from the Sales and Service team at Orillia Chevrolet. My primary contact, the Sales Manager Adam Moon, my Sales guys Brett Gravelle, Grant Wishart and the Service team have virtually guaranteed my business as long as they are there, with 100% confidence I'll be treated right.
I had an amazing experience working with Brett Gravelle when purchasing my brand new 2026 GMC metallic blue truck. From start to finish, Brett was professional, knowledgeable, patient, and genuinely cared about making sure I was happy with my purchase. He made the whole process smooth and stress-free, answered all my questions honestly, and went above and beyond to make sure everything was perfect. I absolutely love my truck — the metallic blue color is stunning, and I couldn’t be happier with my choice. If you’re looking for someone trustworthy, friendly, and easy to work with, I highly recommend Brett Gravelle. Thank you again for such a great experience!
We had an absolutely fantastic experience at Chevrolet Orillia and Bret and Thomas were super easy to work with. From the moment I reached out, most of the communication—right up to picking the vehicle up—was handled online and over the phone. They were incredibly accommodating and worked hard to get me the best deal after I’d contacted dozens of dealerships. The staff was welcoming and knowledgeable, making the entire process smooth and pressure-free. The service team is top-notch too—efficient and honest. I’d highly recommend them for a reliable, modern dealership experience. Five stars all the way!
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