Orillia Dodge – Chrysler, Dodge, Jeep, Ram Dealer

I recently bought a car with the help of Jeff, and I honestly couldn’t have asked for a better experience! He was amazing — very informative, professional, and made the entire process so smooth from start to finish. As a first-time car buyer, I had a lot of questions, and Jeff kept me in the loop every step of the way while making sure I felt comfortable and informed throughout the process. I also want to give a huge thank you to Sam for all of his help as well. He worked hard to find me the best deal possible and made the paperwork/signing process quick, easy, and stress-free. My son and I are very, very happy with our new vehicle, and I would definitely recommend coming here if you’re looking to purchase a new car. Thank you again to Jeff and Sam for such an amazing experience!

I recently purchased a Dodge Charger Daytona Scat Pack from Orillia Dodge, and the entire experience was nothing short of exceptional. From start to finish, the team went above and beyond—especially my sales rep, Jeff Jackson, and the sales manager. On our way to the dealership, our car actually broke down. Without hesitation, Jeff drove out in his personal vehicle to pick us up and bring us to the dealership. That level of care and commitment is something you just don’t see every day, and it set the tone for the rest of the experience. Jeff was knowledgeable, patient, and genuinely excited to help us find the perfect car. The sales manager Matt was equally supportive, making the whole process smooth, transparent, and stress-free. By the time we drove off in our new Charger Daytona Scat Pack, we felt confident, valued, and incredibly happy with our purchase. If you’re looking for a dealership that truly puts customers first, Orillia Dodge is the place. Huge thanks to Jeff and the entire team for turning what could have been a stressful day into an unforgettable one.

Amazing service as always! My vehicle was in for a detail and Ingrid, Lisa and Drew as always provided an excellent and positive customer service experience. If you’re looking for great, friendly service this is the team that delivers.

I recently came in to purchase a new vehicle after a disappointing experience at another dealership where I felt more like an end of month target than a person. The difference here was night and day. I worked with Brandon, and he was fantastic. I have dealt with several dealerships over the years, and this one is hands down the one I would recommend. They literally dug the car out of the snow for me, and one of Brandon’s colleagues went the extra mile to give it an additional clean before I took it for a test drive. That level of care did not go unnoticed. There was no back and forth haggling, no pretend conversations about discounts, and no upselling tactics. Everything was straightforward and respectful. Once we had our initial conversation, a couple of quick calls finalized the remaining details effortlessly. I never felt like I was waiting around for answers. When I picked up the vehicle, it was spotless. They even washed my plates before transferring them to the new car. Brandon took the time to walk me through all the settings, including phone setup, and made sure I felt comfortable before driving away. I also worked with Matt on some of the paperwork, and that experience was just as smooth and positive. From start to finish, I felt treated like a human being, not a transaction. That makes all the difference.

My husband and I were in a terrible collision and wrote off our vehicle. We reached out to The Maclang Orillia Dodge Dealership, specifically Brandon Black. Brandon helped us through the process of picking our new Dodge Ram truck replacement and provided the paperwork to our insurance company. Matt Dower and Ingrid Townsen also assisted to make our selection of extras a smooth transition. They are all working hard to provide our replacement truck in a short turn around time. This dealership is top notch and you won't find nicer, kinder, knowledgeable people at any other dealership. Their service department is top notch as well. Excellent team.