Orr Chevrolet Of Fort Smith Service Department
Fort Smith, AR
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The service department earns consistent praise for knowledgeable and attentive staff members who prioritize customer satisfaction and transparency throughout the sales and service process. Employees including Keith, Matt, Awad, and Eduardo are frequently recognized for their professionalism, willingness to listen to customer needs, and ability to accommodate requests promptly without applying high-pressure tactics.
Keith was awesome. He had exactly what I needed at the right price. The whole process was easy
Keith is an excellent sales person. He knows his job well so there were no surprises. He kept us informed of the progress of our purchase and once the car was available, he took us through a tutorial of how to use the buttons, levers, and electronic tools.
Absolutely the BEST car shopping/buying experience I’ve ever had! Our salesman, Matt, was very upfront and honest the entire time. Matt went over the best route and what would work best for us. We left in our new 2026 Chevy trax and we have him to thank! I will be recommending Orr Chevrolet to all our family and friends and definitely telling them to ask for Matt!
Awad will LISTEN to what you want and not be a pushy sales man! I HIGHLY RECOMMEND GOING HERE AND USING HIM AARON as your finance guy! The process was smooth and easy! Go in and ask for Awad!
I called at 7 a.m. on a Friday needing a last-minute oil change before 2 p.m. Even though they were fully booked, Eduardo made it happen and had my car finished by 9:30. I really appreciated him going out of his way to fit me in—excellent service!
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