Orr Nissan West

I purchased a Nissan Kicks with Orr Nissan West in January, after insurance unexpectedly totaled my previous vehicle. Lilian, Raul, and TJ made the entire process fast, simple, and as enjoyable as unexpectedly buying a new car can be (IYKYK)! Lilian and Raul were more than happy to accommodate me and make sure I got to test drive any of the vehicles I was interested in. Their customer service was excellent, and I felt like I was in good hands asking for their advice on the vehicles I was considering. TJ made the financing process quick and easy, which was greatly refreshing if you have ever done much financing with other dealerships. The rate he got for us was absolutely stellar, and his customer service was top notch! I am looking forward to bringing my vehicle back for oil and tire servicing soon, and expect more excellent service from Orr West in the future!

I recently purchased a vehicle from ORR Nissan West and the entire experience was honestly amazing from start to finish. From the moment I walked in, everyone was welcoming, professional, and genuinely focused on helping me find the right car instead of pressuring me into something I didn’t want. The staff took the time to answer every question I had, explained everything clearly, and made the whole process smooth and stress-free. A huge shoutout to the sales team for being patient, knowledgeable, and respectful throughout the entire process. They made sure I understood all of my options, worked with me on pricing, and helped me leave feeling confident and excited about my purchase. The communication was excellent, and I never felt rushed or ignored at any point. The dealership itself was clean, organized, and had a great atmosphere. You can tell they truly care about customer service and building long-term relationships with people instead of just making a quick sale. Buying a car can usually feel overwhelming, but they made it enjoyable and easy. I absolutely love my new car and couldn’t be happier with my experience. If you’re looking for a dealership that treats customers with respect, professionalism, and honesty, I highly recommend ORR Nissan West. I’ll definitely be recommending them to friends and family and will be coming back for future vehicles. 5 stars all the way!

I cannot say enough great things about our experience at Orr Nissan West, all thanks to Matt! From the moment my family and I walked onto the lot, Matt treated us with the utmost respect, patience, and kindness. Shopping for a car with family can sometimes be stressful, but Matt made the entire process smooth, enjoyable, and completely pressure-free. He truly listened to what we needed and went above and beyond to make sure we got the perfect vehicle. My family and I absolutely love him!A huge thank you to both Matt and Alda for their incredible teamwork, professionalism, and top-notch customer service. We are completely in love with our new car! If you are looking for a seamless car-buying experience with people who genuinely care about their customers, go see Matt and Alda at Orr Nissan West. Thank you both so much!

I recently purchased a new vehicle, and I had a great experience working with Lilian. From the moment we arrived, she made us feel welcome and comfortable. She was friendly, professional, and took the time to listen to our needs. Lilian worked with us throughout the entire process, answered all of our questions, and helped make the vehicle-buying experience smooth and stress-free. We never felt pressured, and we appreciated her patience and dedication to helping us find the right vehicle. Thank you, Lilian, for your excellent customer service and for making our purchase such a positive experience. I would highly recommend working with her to anyone looking for a new vehicle.

If you are looking for a stress-free car buying experience, go see Raul at Orr Nissan West! I cannot say enough amazing things about him. He truly went above and beyond to help me find the absolute perfect "mom car" for my family. As a mom, safety, space, and reliability are my top priorities, and Raul listened to every single one of my concerns. He guided me to the perfect vehicle, and both my daughter and I are completely in love with it! It fits our lifestyle perfectly and makes our daily drives so much fun.What really sets Raul apart is that his care didn’t stop when the papers were signed. He has continuously checked in on me and my family to make sure we are still loving the car and that everything is running smoothly. That level of after-sales care is so rare these days and shows what an honorable salesman he is.Orr Nissan West truly treats you like family, not just a customer. Every time we bring the car in for routine service, Raul’s wife, Alda, is there to greet us with the warmest smile. She always checks in on us to see how we are doing, making us feel so welcome and at home.The customer service at this dealership is unmatched from sales to service. If you want a great deal, an amazing vehicle, and a team that genuinely cares about your family, come to Orr Nissan West and ask for Raul!