Ourisman Nissan

Awesome place to buy a car. They have great customer service and will make sure you walk out with car you want at the price you can afford. I was welcomed from the time I came in until I left and made to feel part of the family. I know that may seem to some as part of the stigma of selling a car, but the people I encounter here really take care of you with any questions that you have and are willing to ensure you get into the car that you need and want at the prices that you can afford. They even waited until the rain stopped and then took my car back to clean it to ensure that it had that showroom finish. From the sales associate to the financial team to the management. My experience was great.

My Advisor always great me with a smile explain everything about my car send me a video. Taylor is the best in Laurel, MD wash and vacuum, my car. Always willing to help. I have had many automobiles and never had Advisor like Taylor who takes time out to listen to my concerns I can call her or stop by and she goes beyond and above to assist and give me answers so happy that I went with Nissan

Hi, I recently purchased a 2025 Nissan Kicks, Play. I absolutely LOVE it! Samuella Betts was my salesperson and she was very personable, informative, sweet and by far, very efficient. My purchase was very smooth. I definitely give her a 5 star rating and will recommend her services. Thank you sincerely!!! Mary M.

The initial transaction was satisfactory. Nick was easy to work with. I did feel a little rushed. A week later I tried several times to contact salesman, finance, manager. Anyone that would listen. They did not answer the phone, you could not leave a message because the mailbox was full. All of them. Finance finally reached out to me but only because of a mistake on their end. At that time I requested again the warranty information I purchased and still have not received eived it. I willnot be going back there. I will say the vehicle I found on line and did the the research myself. It is everything I hoped for but no thanks to the dealership.

Worst experience I’ve ever had with a dealership. If I hadn’t been looking for a very specific vehicle, I would have walked out. The salesman rushed us while we were trying to look at the vehicle and was openly on the phone with his wife saying he wanted to get out of there. Finance was great in person, but three weeks later—after multiple attempts to contact someone—the finance department still has not sent the appropriate paperwork to the bank. Completely unacceptable and extremely frustrating. Also found an AirTag in the truck on the way home- when brought up to the dealership they laughed and brushed it off.