Palmen Motors Dodge Chrysler Jeep Ram

Just bought a 2017 Ford f-150 from Larry over at Palmen Motors for my business. I have to say they have amazing customer service! Sarah helped me out with some info on the truck and directed me to Larry so I could take it for a drive. Everyone was super nice and helpful. It was my first time buying a vehicle from a dealership and I’d have to say the best experience! Larry was super transparent, I had multiple questions and he answered them all honestly. Larry and Sarah made my car shopping experience unforgettable and I will forever be returning to Palmen Motors if I ever need a new vehicle. If I recommended anyone, it would be Larry and Sarah!

First of all, I went into this dealership not knowing much at all. Financing, used, new, interest, warranty, I went into this dealership without first hand experience purchasing a vehicle, just hearsay. The pair of guys i dealt with were so helpful and explained everything very well. Made me feel safe and comfortable, Griffin and Dan were knowledgeable and customer driven. They helped me through all of my annoying and silly questions. They guided me in the right direction and got me into the vehicle I have always wanted! It feels like a dream. I want to thank Palmen auto and their management team for awesome training and attention to detail. Definitely recommend them, ask for griffin! Wish i could have payed a little less but Supervisor Dan helped get me to a number i was comfortable with. Not pushy, not overwhelming not overbearing Finance was quick and easy, and they got me into what i wanted. All in all Pleasant experience.

In the world of internet car shopping there are dealerships that advertise cars, there are internet driven dealerships (carvana etc) and there are dealerships that understand buyers and market value. Palmen and the team at Palmen are the best of both dealerships. I found a car specific that I was interested in that was in their inventory. They priced it to MVP (market pricing) and with a little coaxing we arrived at a deal. Now… the trust factor sets in… the car they represented looked remarkably good and when I arrived it was exactly the car condition and experience I hoped for. This is a large dealership with many lots and inventory, but the service I got went above and beyond. I traveled to Mundelein and they sent a car to pick me up as I took possession of the car. This coupled with detailing and accuracy of the condition really made a positive impression. I would recommend this team and sales associate Shawn Haas for car in the future. Maybe next time I can get a flavored coffee to go. 😉

Mike Moreno was very awesome. Found a vehicle that I was looking for. I highly recommend him if anybody’s looking for a car come and see him. He sold me a nice Kia Seltos. He was very kind and patient with me and found the right vehicle for me and my budget again I highly recommend whoever’s looking for a car to ask for this gentleman Mike Moreno. He is very down to earth and family orientated and took care of me and he knows his vehicles and knows what he is talking about. Mike Moreno is the best awesome salesman I ever met by far hands-down..

Blake was my salesperson and he did an outstanding job working with me from the beginning to the end. Although he stated he was a newby he answered every question asked and if he was unsure he consulted others who was able to answer the questions. Blake was very professional, efficient and very personable. I have no problem with referring others to Blake! Thanks Blake for a job well done!!