Paramount Volvo of Hickory

We were looking for a specific vehicle for work and came across one here at Paramount. Jesus is who we dealt with and he was very responsive and gave us all the information we needed about the vehicle. They gave us a good offer and we made a deal happen. Delivery was delayed some because of weather, but that was out of anyone’s control. We received the vehicle and it was just as good or better than described. Based on our experience, I would definitely recommend them to someone.

Paramount is amazing! They take great care of my Volvo and are very hospitable while waiting for service. Heather, my Service Technician is awesome. She went above and beyond to make sure I was taken care of while I was there! Love that they share videos of my car being serviced what it looks like underneath and I’m made aware of any concerns that might need to be addressed! Paramount has made it an extra nice benefit of loving my Volvo! Great job as always Paramount!!

Giovanni Hicks is a fantastic salesperson. Giovanni sold us our new 2026 Volvo XC60 Ultra. I thought I wanted to buy a XC40 but upon realizing we preferred the XC60, Giovanni worked hard to find exactly what we were looking for. With a bit of effort, he was able to work with management to find our XC60 in the color we wanted, with all of the “extras” and get it to the Hickory location. Giovani is honest, he got answers to all of our questions, gave us good recommendations, he has a good personality and is clearly a hard worker. We respect and highly recommend Giovanni Hicks! Zack in finance was very fast, knowledgeable, personable and hard working as well! Additionally, I highly recommend the Service Department. I have worked with them since 2013 and they are always on their “A” game! Great communication and excellent service.

Nigel Manns is a top notch salesman. He has went above and beyond to help my daughter get her car. He even filled her tank s second time after the sale!! Would definitely recommend this dealership.

Bought a 35k truck that had a thumping noise in rear after driving it off from the dealership. I called 4 times and left different people messages for sales manager Caleb to call me back but never got a response. After getting aggravated which I shouldn’t have had to do I finally was able to talk with him, and when talking with him could tell he had no concerns whatever to try to help with it. I told them I would never be back, and he did not care. I encourage people to look elsewhere when purchasing from them.