Parks Buick GMC Greenville

Carolina auto collision center did an amazing job repairing my Chevy Silverado! My truck was supposedly going to be in shop for 2 weeks, but I got m vehicle return within a week! Very pleased with the staff & repairing crew. Thank you so much.

I took my Yukon in for repairs and warranty work! Venetia was my service advisor and was absolutely incredible to work with! She made the whole process a breeze! She was always on top of it and and was always a step ahead of the game. I knew I was in great hands and will be going back for all of my service work! I ended up trading out of the Yukon after it was finished in service and worked with Freddy a wonderful salesman! Freddy was so knowledgeable, kind, patient and respectful! I had never had a good experience buying a new car until now! I will be purchasing every vehicle from here on out with Freddy and giving Parks Buick GMC my business!

Had an amazing experience purchasing my brand new car! The whole process was smooth, stress-free, and professional from start to finish. Clark was extremely helpful, knowledgeable, and patient throughout everything. He made sure all my questions were answered and helped me feel confident in my decision. I truly appreciate the great customer service and would definitely recommend asking for Clark if you’re looking to buy a vehicle. Thanks again for making this such an exciting and easy experience!

So I purchased a certified pre owned Sierra 1500 from them in January. The only downside to the truck was it only came with one key so the sales lady (Alex) told me multiple times that since it was a certified pre owned truck that it would come with a second key. The stated that they were waiting on the previous owner to mail in the original second key but if he didn’t then they would guarantee me a second key. I would call or message them once or twice a week to check on the status of the key and every time they had a new excuse as to why he had not mailed it in. I even went as far as driving 40 minutes one way to the dealership to check the status and again excuses. Two month go by and they finally tell me that they are checking with their key guy to get me one made. Another two weeks go by and they keep giving me excuses as to why they haven’t talked to their key guy. In March I inquire again about the situation and the text I received back stated that the sales woman I had been dealing with (Alex) was no longer employed at the dealership and that they were no longer going to give me a second key. They also stated that if I wanted a second key that it was going to cost me over $300 to get one made. I’ll admit it was stupid of me to not get the extra key in writing and to trust a dealership I’ll admit but they sure don’t live up to the “park’s promise” bull. Secondly I had to bring my truck back to their shop for warranty work three weeks later and guess who I saw helping customers……..Alex…….the one who no longer worked there….strange……. I also still have all the texts as proof as to what they said.

*PLEASE READ* 8 Months ago, I bought a 2025 Buick Envision Avenir. I loved this car. After 5 months We began to notice a mildew smell. It worsened until the car was undriveable. I sent an Email to the dealership and explained the situation. Rather than put me though a case with GM which would surely have been a very lengthy process and many trips to Greenville from Winston Salem where I live. Joe D'Aurizio, the GM contacted me and offered to put me in a new car and take the mold issue off my plate. This is stellar customer service. Jason Newsome the manager, and Greg Gilberti in sales were on point and did not miss a beat. Greg must have walked a few miles chasing down vehicles for us to test drive. Jason endured so many times where we changed vehicles. In the end my new car deal was exactly the same as what I had with the Envision. Did I mention that I'm driving a 2026 instead of a 2025 AND I leveled up to the Buick Enclave. They exceeded my expectations and made me a customer for life. This is a real review of a real experience. Thanks to everyone for redefining above and beyond for me.