Franchise Dealer

Parks Ford Hendersonville

Hendersonville, NC

4.5(2,096 Google reviews)

Brands

Ford

Contact

601 Duncan Hill Rd, Hendersonville, NC 28792
(828) 348-8420parksfordhendersonville.com/

Google Reviews

# Summary The dealership consistently earns praise for its customer-focused sales approach, with representatives taking time to understand individual needs, provide transparent information, and facilitate smooth transactions without high-pressure tactics. Customers particularly highlight the friendly and helpful demeanor of staff members, efficient service processes, and willingness to assist with post-purchase questions and concerns.

Rosemary Saggioa month ago

I came into a situation where my car was undrivable and a car is essential for my work as a Direct Support Professional. Parks worked with me and not only accepted my wrecked vehicle, they got me an acceptable amount for the car in lieu of a cash down payment. Oscar Viva was wonderful to work with. He walked me through the process and gave me a great tutorial for the car systems. He was very helpful and I was in a new (to me) EcoSport hybrid mini SUV with a transparent previous record (all maintenances and oil changes done at the dealership with the previous owner) and payments I could afford. I was in the new ride 1 day after my accident and back to work in the same week. He assured me I could come back to the dealership with any questions or concerns. I felt that I was understood and well cared for. Thanks Oscar and Parks Ford in Hendersonville for giving me relief of anxiety about my transportation and helping me through a really difficult situation.

Tim Ryan2 months ago

From the moment we walked into the dealership, our experience was first class. Our sales rep, Tim Karr, was excellent and not your typical car sales rep. I told him what I needed in terms of a price and in terms of mileage and immediately brought up the perfect truck for me to look at. He even convinced me that the hybrid was the way to go. I highly recommend Parks Ford In Hendersonville, and I highly recommend Tim. No pressure, no stress. One of the best experiences I’ve had buying a truck.

Zach Penlanda month ago

Kegan, Hank and Chris made a phenomenal team. They listened and got all my questions answered. They helped me with some operational questions after the sale as well. Which is kinda unheard of. I am so glad I came in and got an easy smooth process. Marketplace was wearing me out looking for a steal. I came in, got a great buy and am loving the truck more and more every time I drive it. Sure beats still looking and driving for hours for a dud or not getting messaged back!

Theresa Kohn4 months ago

They were very friendly but they tried to put me in suv and a charger that is not for me. I had to wait until they shipped the car.i really just wanted one of the lot to fit my budget. But it's all good. I do like the car but do wish they put better tires on the front. Thanks for everything. GOD BLESS

Russ Levinton3 months ago

Absolutely excellent experience at Parks Ford. I knew what I was looking for and they didn’t waste my time… showed me the Maverick that fit my criteria, offered me a good value on my trade and got me out the door in my new truck much faster than I expected. Great team working there… was greeted by friendly and helpful folks who continued to be that way all the way through the process. I look forward to working with this dealership again in the future… and would highly recommend them to anyone!

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