Parkway Hyundai

Avoid their service department if you own an EV. I brought my 2026 EV in for an 8:00 AM appointment to address a high-speed vibration, off-center steering, front-end buzzing, sudden range drop, and AC issues. After waiting two weeks for the appointment, they had the car for four hours and accomplished essentially nothing—other than telling me to wait another two weeks. Vibration & steering: The main reason for my visit was ignored. No alignment was done because they “didn’t have time.” I was told the vibration wasn’t “excessive” and they suggested tire balancing, despite the exact same issue occurring across two completely different tire sets. Buzzing noise: No diagnosis even attempted. Apparently this now requires another visit to check service bulletins. Range drop: I dropped the car off at 97% battery and was later told they couldn’t investigate because it wasn’t fully charged. Meanwhile, my app showed the vehicle idling for at least 15 minutes in their possession. They drained the battery themselves, and they have chargers onsite, but still deferred the issue. What got done in four hours? They changed windshield wipers. Honestly, I’m impressed they managed to pull that off at this point. The AC issue was dismissed with “it’s working,” so I guess I've just had a fever the whole time. After today, I’ve lost confidence in their ability to properly service a modern EV. To maintain my warranty I now have to choose between driving to GFW to have these issues looked at or keep driving a shaking vehicle for another two weeks until the next appointment and hope they'll actually do something about it this time.

Don't stick to hours of operation call, no answer,showed up in person doors locked, call again when the doors we're locked, it's now 240 on a Saturday when they're supposed to be open until 3: 00pm. great service 🙂 just make sure you don't have any other obligations for the day.

Had nothing but the best service from Parkway Hyundai! Purchased my Veloster Turbo from them in 2014 and chose to go back to buy from the dealership again (even though I live in St. John’s now)! Shoutout to GM of sales, David, for being an absolute pleasure to work with, for being super thorough and communicative! Absolutely love my new Kona N! Can’t recommend Parkway Hyundai enough.

I came to this dealership due to an issue with my 7pin installed by Hyundai. My car was taken in for 3 hours of service, and never came out to ask about not understanding the issue at hand. They changed me 3 hours of labour ($360)and blamed my trailer for having the issue, so I went to the trailer specialist they had called in, only to find out they were looking at an issue I never discussed. I called this Hyundai the following day to clarify what happened where I was yelled at for not being clear, yet I was, and no one came to ask. So I drove 3 hours return to have them do a quick fix and send me half way across Newfoundland to pick up the part… which, when I got there, had not been arranged (therefore paying another fee and going further across Newfoundland to eventually fix this) My dealership refuses to make sense of the charge due to the asinine nature of this 3 hours of labour, and 3 hours drive, plus labour at the trailer specialist, then driving to grand falls then Clarenville for a $15 part which has cost me now over $500, and about a thousand km’s. I have the 2024 Santa Cruz, and was treated disrespectfully and all I’d like is a reimbursement for the fees I never should have been changed.

Great experience! Very knowledgeable, accommodating and thorough! Our daughter's first time purchasing a car was a very pleasant and enjoyable experience -we even had a few great laughs! The atmosphere at this place is wonderful -you walk in and hear pleasant conversation and laughter and you're greeted with smiles! There was no uncomfortable sales pitches or pushes. Great people make the difference here 😊