Patrick Subaru
Shrewsbury, MA
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Patrons consistently praise the dealership's knowledgeable and personable sales staff, particularly highlighting exceptional customer service and thorough attention to individual needs. The service department also receives high marks for their professionalism, transparency, and positive approach to vehicle maintenance and repairs.
Amazing service. Austin McCarthy was my salesman and was very thorough, helped fit my needs for a car and is personable. The car spoke for itself. Comfortable, safe, great features. I just left there a few days ago with a new 2025 Subaru forester. I love it :)
I recently leased a new 2025 Subaru Crosstrek from Patrick Subaru in Shrewsbury, MA. I had the best customer service from the time I got there till the time I left. My salesman, Austin McCarthy was the most kindest, knowledgeable and caring person. He took great care of me and everything I needed. I would never buy a car from anywhere else.
The Product Specialist Frank was very knowledgeable and kind. I would definitely buy another vehicle from him! The GM Todd was very helpful and respectful as well! Great dealership!
The dealership’s service department staff are all kind and thorough, and I love that the technicians walk through their evaluation of the car on video. Everyone there seems to have a good sense of humor and their positive energy and competence make each visit a nice experience for me. They’ve helped with a couple minor issues covered under my warranty and they’re always candid about time estimates.
I had the best experience with Patrick Subaru. They had the car I wanted, the salesman was great no pressure, I had an overall Great experience. This is the first day home. I left the lot with 13 miles on it after my 3 mile test drive!
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