Paul Thigpen Ford of Waynesboro
Waynesboro, GA
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# Summary Most customers praise the dealership's welcoming atmosphere, knowledgeable sales staff, and smooth purchasing experience, with particular recognition for individual salespeople who provided exceptional service and transparency. However, one customer criticized the dealership's promotional mailers as misleading marketing tactics that lure people in with promises of prizes but deliver minimal rewards.
To the Paul Thigpen Ford staff, I would like to extend my sincerest appreciation for the warm welcome I received upon arrival at the dealership. I particularly want to express my deepest gratitude to Mr. Raymond Dayton for his exceptional salesmanship, professionalism, and product knowledge. Although I initially visited looking for a Ram 1500, I ended up purchasing an F-150 XLT 4WD Super Crew, which I'm extremely satisfied with. Mr. Dayton's outstanding sales skills truly made the experience noteworthy. I will highly recommend the Paul Thigpen Ford dealership family to anyone looking to purchase a vehicle, and I look forward to returning in the future. Lady Brooks
I wanted to start this review saying thank you to the Paul Thigpen team for making our purchase possible. We were headed to a different dealership when we made the call and these guys were able to take care of us in a timely manner and gave us good money for our trade in! Social shout out to James for absolutely ensuring this process went as smooth as possible. If you want a smooth and easy process, ask for James… he went far and beyond for us and helped us every step of the way!
Paul Thigpen Ford of Waynesboro is awesome! It’s great from the moment you walk in, meet the sales team, and get started finding the right car for you. Taylor and T.J. are a top notch husband and wife sales team. Also, Antonio, Ken and Jayden were instrumental in finding me the right vehicle for this time in my life, and it suits my mobile business needs well. Thank you!
Please avoid coming here if you received mail stating you’ve won a prize. It’s a ploy to get you in the door and buy a vehicle. Many people have reported only winning $5 gift cards or lottery tickets. Read the fine print and do not give any of your contact info or they will hound you. Reporting to the BBB for this misleading marketing tactic.
I worked with Mr James, and everyone I interacted with was amazing. I walked away with exactly what I needed for my three teenage boys and I. Communication was easy, there was no surprise or hidden fees anywhere, and the buying was quick and smooth. Communication was clear, and any questions I had were answered quickly. Mr James went above and beyond to make sure we had a great experience in this process! I will definitely recommend Thigpen to others! Thank you for taking such good care of us 💕
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