Pearl Chrysler Jeep Dodge Ram

I had an excellent experience purchasing my vehicle from Pearl. From start to finish, the process was smooth, transparent, and professional. Corday Lawrence & the sales team were knowledgeable, respectful, and took the time to understand my needs without applying any pressure. They clearly explained all options, pricing, and financing details, which made me feel confident and informed throughout the purchase. The vehicle was exactly as described and in excellent condition. I also appreciated the efficient paperwork process and attention to detail. Overall, this was a positive and stress-free car-buying experience. I would highly recommend Pearl to anyone looking for quality vehicles and outstanding customer service.

Arrived from over an hour away with the intent to purchase a certified pre-owned vehicle, based on Pearl's listing. Upon viewing the vehicle in person, it was lacking standard features listed on the window sticker and Pearl's website, while multiple other features simply weren't functional (this was a "certified pre-owned" vehicle that was supposedly strictly inspected). Despite this, they refused to work with me at ALL on pricing, with the sales person constantly going to "consult" with their manager for 20 minutes or more at a time, only to come back and tell me the same thing again and again. The only concession they were willing to make on the misrepresented vehicle was offering a discount on a $3000+ warranty that I had no plans of buying in the first place. Very disappointing as I was highly motivated to work something out, and came with the intent of buying the vehicle - the sale was theirs to lose and they did. Meanwhile I lost $200 on Ubers to and from the dealer, and 5-6 hours of my day. The vehicle is also still listed as having features is does not actually have, as of now. That said, I appreciated Jake in Sales. Besides the inconvenience of waiting for long periods of time for seemingly no reason, I do believe he was acting in good faith and was quite apologetic about things not working out despite being put in a difficult spot between his management and a displeased buyer. Update: It's now 8 days later and this dealership STILL hasn't updated their incorrect vehicle listing. They'd rather get you in the door and try to scam you than accurately represent their products.

I can’t recommend this place enough! I brought my Durango in for service, and while the repairs required a few visits to fully resolve, the team was exceptional from start to finish. Chase provided top-tier service throughout the entire process. What really impressed me was his transparency he actually brought me back to the shop so the mechanic could show me exactly what was going on with my vehicle. Also a huge shoutout to Josh the mechanic as well (I think that’s what his name was), for his incredible patience and for taking the time to ensure the job was done right every single time. It’s hard to find a shop that is honest, welcoming, and professional. I’ll definitely be back for future service! 😊 They definitely deserve more than a 5 star review!

If the cars that are sponsoring your dealership drive as poorly as this vehicle did (unsafely tailgating cars in a rainstorm, weaving in and out of traffic, speeding, etc) then this is not a company I want to do business with. If you put your business' name on something, you better be sure they don't drive in a way to piss people off. EDIT: having a large sticker across a back with your company's name on a vehicle alludes to people assuming this is an advertisement. Still not a good look.

This is now the 7th vehicle our family buys from Chad at Pearl. When our 2023 Durango was totaled in an accident we reached out to Chad who found us this gorgeous one to replace her. Thank you Chad, Nick and the entire Pearl team for making this a little less stressful for us and finding us exactly what we asked for.