Penticton Toyota
Penticton, BC
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# Summary The dealership receives consistent praise for its customer-focused approach, transparent communication, and knowledgeable staff who prioritize building long-term relationships rather than employing high-pressure sales tactics. Multiple reviewers highlight positive experiences with individual team members and note that the smooth, honest process made them feel comfortable and confident in their purchases.
I am so excited about my purchase from Penticton Toyota, and am always so impressed by their amazing customer service. I had the pleasure of working with their Product Advisor, Iurii. As someone who is not super familiar with the car sales process, he made me feel extremely comfortable and supported during the process. His kindness and explanations made something seemingly complex into something understandable and accessible, which made me feel very confident in my purchase. Also shoutout to their Sales Manager, Nick who also helped guide me through the entire process with attention, care, and incredible attention to detail. And of course Mike and Savanah for their time and support as well. Toyota, you have a killer team! 💪 I’d recommend Penticton Toyota to anyone looking to make a purchase. You can’t go wrong with their killer brand and unbeatable staff 🚘❤️
Just purchased my 5th Toyota !!! The people at Penticton Toyota are ALL such a pleasure to work with. It’s always such a smooth experience in here. From Larry the owner, Nick the GM, Martin the Irishman, Leah, just everyone ! What an outstanding dealership. Good honest people, selling a proven premium product… Thank you again !!! A&G Adrien
Penticton Toyota doesn’t operate with the same sales techniques that I have experience in so many other dealerships. They are about building and maintaining long-term relationships with their customers which means providing a great experience, building trust, including transparency, clear communication, actually listening to the needs of their customers, and doing all they can to ensure their customers drive away happy! They have an incredible team… many have been there for years, which says a lot for a car dealership! Chris Wood has been there for many years and is an amazing Sales Advisor who is genuine, knowledgeable, actually cares about his clients’ needs, and communicates clearly every step of the way. And he continues to follow up after the sale to answer any questions and make sure I am happy with my new car! Penticton Toyota is an exceptional dealership and goes above and beyond for all of their customers! I highly recommend Penticton Toyota for your new or ‘new to you’, Vehicle! You will be happy you did!
Had a great experience at Penticton Toyota leasing a new truck for business. Chris Wood was awesome and I cannot recommend him enough. I am picky and he walked me through the options of each trim as we weighed the pros and cons — very knowledgeable and not pushy whatsoever. He also sent weekly updates on the status of the truck build and delivery. This is my first Toyota and was very pleased with the process and sales/admin team at the dealership.
Wow, wow, WOW! Thank you Martin for the exceptional service and hilarious banter! We worked with many dealerships to find the perfect vehicle for my sister and found the service here to be the best and most honest. Martin was so real with us and made us feel so comfortable, we knew we were in great hands. Thanks again! -Cass & Jo
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