Petersen Chevrolet
Fairbury, IL
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# Summary The dealership earns consistent praise for its friendly, knowledgeable staff—particularly salesman Tim—who prioritize understanding customer needs and delivering attentive, professional service. Customers highlight the smooth transaction process, efficient paperwork handling, quality detailing services, and willingness to go above and beyond, such as arranging expedited delivery or providing extra vehicle information.
Great place. Friendly people. They have a good car wash there and a great detail guy.
I had an amazing experience at Petersen Motors, and I can't thank Tim and crew enough for the outstanding help throughout the entire process. From the moment I walked in, Tim was incredibly attentive, knowledgeable, and genuinely focused on finding me the perfect car. He listened to my needs and preferences, ensuring that I got exactly what I was looking for. What really stood out to me was Petersen's dedication to making the entire process as smooth and efficient as possible. Not only did he guide me through all my options, but he also went above and beyond to help arrange the fastest delivery to Rhode Island. The whole process was seamless, and I couldn’t be happier! Tim's professionalism and customer service truly made this experience unforgettable. If you're in the market for a new vehicle, I highly recommend Petersen Motors and Tim – they’ll take excellent care of you!
Yes we all have an interesting Car Dealership story in our past and recent memory. But, I write this review with much joy! Why? Used Car Salesman Tim McGuire exceeded any and all expectations. Car Fax send me some leads on some light duty pick ups, in my price point. I hit the link reached out to the dealership & Mr. "Coach Tim" responded with in a brief time frame, offered insight, extra pictures & honored my time, budget & concerns. Although I am not heading to Illinois soon, the actions by "Coach Tim" have restored my hope in used cars & dealerships to the point of inspiring a review. Yes I even followed up with the GM today, with a phone call of appreciation
Excellent folks to buy from. They understood my needs and Tim was extremely helpful in getting us into the vehicle we wanted to buy. Erin kept all the paperwork/title/transfers smooth and complete. No more than a 15 minute in office transaction. Drove from upstate twice, once to see and drive, once to pick up. Really, just good, nice folks to talk to and buy from.
My wife and myself had another great experience replacing our primary vehicle with the team at Petersen. Tim and team take great care of their customer's and that is why we continue to use Petersen's and plan to be a longtime customer. Thanks.
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