Franchise Dealer

Petersen Chrysler Dodge Jeep Ram

Waupaca, WI

4.4(336 Google reviews)

Brands

ChryslerJeepRamDodge

Contact

1407 Royalton St, Waupaca, WI 54981
(715) 258-3232drivepetersen.com/

Google Reviews

# Summary The dealership receives consistently high praise for its sales team's customer service and personal attention, with multiple customers highlighting smooth transactions and follow-up care. However, at least one customer experienced significant issues with a used vehicle's quality and reported frustration with the dealership's unwillingness to provide a refund despite multiple mechanical problems.

Michelle Miller9 months ago

If I could give a 0 star review I would. Todd, our salesman was friendly but aside from that, if you are looking for a reliable used car from this place I would suggest going elsewhere. The day I purchased a 2016 Honda Odyssey I was driving home, the security beeping for the side door came on and wouldnt shut off. This went on for a good 5 mins. I called the dealership and they suggested bringing the vehicle back and they would take a look at it. We live a hour 15 mins away and when they found nothing said we could take it in somewhere else to get it looked at, so we did. The beeping happens just about everyday but because it didnt happen while they were inspecting it, they told us there was nothing they could do. When we told Petersons sales manager the result and that we just wanted our money back, he wanted to lowball an offer. There is also some weird noise coming out of the dash and a clunking in the back wheel. If you are looking for a used vehicle dont buy from here. Selling new cars isnt difficult when you want a new car. Getting your money back when you drive a crap vehicle off the lot, is another story. If you are considering buying a used vehicle from this place, consider the negative reviews more than the 5 star, they're more true and I wish I would have read them before buying from this place. Unfortunately I wanted a van and the one I got I thought would be great! Its been a terrible experience!

Washing Karz3 months ago

The Petersen team is so easy to work with! Todd K. in sales makes your buying experience outstanding!

Thomas Larsena year ago

We recently purchased our 3rd vehicle from Petersen’s. Levi is such a Great Salesman! He truly cares about his customers. He goes above and beyond. From beginning of sale to post sale calls and emails to make sure everything is going well. A+ experience

Jake Reis9 months ago

Just purchased a used vehicle from Mark and Anthony today. Very easy and smooth process! They had the vehicle I needed, paperwork was fast, vehicle was clean and filled with gas! So much easier dealing with them than the big dealerships. Hard to find local service with people who care! They are my new "go-to" dealership! 5 stars!

Ted2 months ago

I live locally and recently made the mistake of having my oil changed on a fishing trip. The previous shop had not even changed my oil or filter and some damage was discovered. Thanks to the excellent techs at Petersen. These guys did a great job correcting the mistakes of the previous shop and inspecting my vehicle. Thanks fellas!

Get anonymous quotes from Petersen Chrysler Dodge Jeep Ram

Submit your car request anonymously — Petersen Chrysler Dodge Jeep Ram and other dealers in Waupaca, WI will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →