Peterson Auto Group
Boise, ID
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# Summary The dealership receives strong praise from many customers for its sales staff's helpfulness, smooth purchasing experience, and quality service, particularly when working with specific salespeople on vehicle purchases and accessories. However, some customers have experienced frustration with pricing practices that don't match online advertisements and have raised concerns about diagnostic and repair charges that they perceive as excessive or unfair.
Petersons is an outstanding local company owned by a generational family since 1928. Purchasing a new 2026 Toyota RAV4 XLE Hybrid was a great experience with sales manager Rudy Lopez and salesman Robert Bernhardt. After ordering the car we suprised my wife on her birthday. Look forward to buying our next new car from Petersons. Highly recommend.
Working with Troy to purchase my pickup was great. Sadly I couldn't get a Tundra which I really wanted, but still got a great truck. I'm a Ram guy so went back to a Ram. Troy worked everything out and made the buying process as easy and painless as possible. Definitely would highly recommend Peterson Toyota to purchase your next vehicle from. It doesn't even need to be a Toyota. Excellent customer service! Thank you Troy, and Peterson Toyota!
O Stars were not available! A common problem in later model gm products. Shift To Park message on dash. Took it into Peterson for repair thinking it possibly could cost a couple hundred dollars after researching the issue online. Thousands of people are having this issue. What should be a genera motors recall is being treated like a money scam for the dealers. I was told it would cost me $990.00 to replace a transmission module ( its nothing more than a defective micro switch in the steering column $40 part ). I chose not to have the $990.00 repair done. They then charged me over $200.00 for diagnosing what I already knew. I have never been more sad about a vehicle model decision in my life. Come on you guys should do better!!!
Wanted to upgrade from my RAM to a Tundra, found a beautiful Smoked Mesquite 1794 edition one, and made a deal on it! I absolutely love it after driving it for a few thousand miles. We got a few accessories put on it as well, a leveling kit, a black front grill with off-road lights, wheels, tires, and a tonneau cover. All from Peterson, their service is amazing!!
‼️🛑‼️ Read this before visiting this dealer and wasting time. They wouldn't honor the advertise priced on cars.com. they increase the price, through in some discounts and then said that's the best that they can do. Very disrespectful and slimy...The management team are the epitome of car salesmen, sleazy and disrespectful. I'll never shop here... My brother-in-law purchased a car here, he's had the worst experience as well.
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