Pilson Ram and Pre Owned Supercenter
Charleston, IL
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# Summary The dealership is praised for its exceptional customer service, with multiple salespeople consistently going above and beyond to find vehicles that meet customer needs and making the purchasing process smooth and stress-free. Customers highlight the professionalism, attentiveness, and lack of pressure from staff members, with many returning for repeat purchases and recommending the dealership to friends, family, and business associates.
We recently purchased a new Ram 2500 from Pilsons in Charleston and had a great experience working with Randy. We couldn’t find the exact truck we wanted locally, but Randy went above and beyond to track it down and get it brought to the dealership for us. He made the entire buying process easy, smooth, and stress-free from start to finish. Randy was professional, helpful, and truly cared about making sure we got exactly what we wanted. We highly recommend Randy McDonald and Pilsons to anyone looking for a new vehicle!
We have bought in my immediate family alone about 40 cars from Pilson's. The last 7 plus years we have dealt with Mike Howell. He is always on top of our needs. Stop in, call him, or email him! He has always been exceptional and beyond helpful when we are searching for our next ride. He becomes that guy in your contact list that when people ask about a car you say " I got a guy for that! "
I recently purchased a new Ford F-150 Limited from Pilson Auto Center in Charleston, Illinois and the entire experience was outstanding. Working with Jeff Rutledge made everything incredibly easy and straightforward. From start to finish, the process was quick, transparent, and completely effortless no pressure, no hassle, just smooth sailing.
I just purchased my second vehicle from Pilsons. Randy McDonald is very professional and also is a good listener. He isn't pushy and I like that quality in a salesman. If you are interested in trading your ride for something better I suggest giving these folks a try. They really work hard to earn your business. I only gave them five stars because that's as high as I could go.
I have bought several trucks from for my company TPI, I recommend all my clients to this facility. Especially to see MIchael Howell. Mike is always on top of everything returning calls promptly and making sure things get buttoned up correctly. In fact, my all of TPI vehicles Trucks, Jeeps & SUV’s are purchased at this dealership through MICHAEL HOWELL Thanks Mike for all your help, keep up the great work. Vince Trimble. Total Performance InVinceable
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