Pinnacle Nissan
Scottsdale, AZ
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# Summary Patrons consistently praise the dealership's knowledgeable and courteous sales staff who prioritize customer comfort and create low-pressure buying environments throughout the entire purchasing process. The finance department, management team, and overall service are frequently highlighted as professional, accommodating, and genuinely invested in customer satisfaction, with visitors noting the extensive inventory and welcoming atmosphere that made their experience significantly less stressful than anticipated.
Good experience…my Sales man (Gabe) was courteous and was with me throughout the entire buying process. Even helped me transferring all my personal belongings from my trade-in to my new purchase a beautiful.…2020 Porsche Cayenne.
Given the circumstances surrounding the market in our locality, it was necessary to look further afield in an effort to replace our 2020 Nissan Pathfinder. To this end, we found Pinnacle Nissan in Scottsdale, Arizona after much frustration locally. We called the Sales Manager, Josh, to confirm pricing as we did not want any surprises following a 6 hour drive to the dealership who corroborated same. The staff were very welcoming and made us feel at home, a "shout out" to Nathan, the General Manager, as well as several other individuals whose name we did not get! After the initial discussion with Jonathan and Aubrey, our sales reps, we were able to arrive at a price and terms amicable to both parties. Finance was incredible and did not impose the typical "beating" associated the purchase process. We greatly enjoyed Matt and Eddie, who to their credit did not make us feel uncomfortable during the document signing. Their positivity and sense of humor was much appreciated given our exhaustion following the drive and purchase! Given our status as not being from the area, they provided some venue options during our stay which paid dividends! I'm sure driving 400 miles to the dealership raised a few eyebrows, but we'd like to thank the team as we were at wit's end in our market and the "mission" to replace my wife's car was accomplished, and with much less trauma than I had calculated on our way in! To be fair and show some numbers, there were 5 vehicles available where we are and Pinnacle had 98! To the fellow with a floor model suggestion (the pickup truck with a little bit of dust) showing that these vehicles are meant for use and recreation, brilliant! In addition, a shout out to Scottsdale! We met some of the nicest people there and had an incredible time during our visit! We were not only able to purchase a new car, but have an incredible weekend in such beautiful city, with so many wonderful people and so much to do! We will back... Garry & Irma
I had a great experience purchasing my Toyota Tundra from Pinnacle Nissan. Jonathan Silversmith was our Salesperson, and he was very knowledgeable about the truck and helped provide a laid-back experience during the test drive and final purchase price discussion. He helped answer all of my questions and provided a low-stress environment to make the truck purchase. Mike Rowe in Finance helped me through the final step of discussing financing and down payment options to arrive at the best solution. This was my first time at this dealership, and I was impressed by the excellent customer service and relaxed environment as I went through the car-buying process.
Traveled from Yuma, AZ and originally came to the Pinnacle Nissan dealership for the Nissan Pathfinder but quickly realized it was smaller than anticipated. Saul Estrada, our sales consultant was great at accommodating us by looking at several other vehicles and allowing us to explore all options. He was patient, kind and understanding. After a short while we fell in love with the 2026 Nissan Armada! Ahmad Aldasouqi, the finance manager was amazing to work with as well! He was knowledgeable, respectful and really worked with us so that we felt comfortable but most importantly happy with the purchase. This purchase wouldn’t have been possible with the General Sales manager, Cameron Fisher who was equally as amazing. This has been the best experience we have had at a dealership. We are very happy with our purchase! Thank you all so much.
I wanted to thank Serge for helping find the Car I was looking for. He was very respectful and kind in assisting with my car shopping. Being able to enjoy the experience of buying a vehicle without added pressure was fantastic. It made it even better talking to someone who remembers they too are human and it matters how we treat each other. Thank you Serge, such a wonderful experience. It was very much appreciated that you were thoughtful and understanding and kindhearted. It was in the manner in which he represented himself. I just wanted to commend Serge for having customers best interests in mind. If you need a new ride and want honest assistance look for Serge.Thank you Pinnacle Nissan for a great experience. It was a group effort worth repeating.
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