Platinum Cadillac
Terrell, TX
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# Summary The dealership is praised for its low-pressure sales approach, transparent pricing without hidden fees, and staff members who go above and beyond to ensure customer satisfaction through exceptional service and product knowledge. Multiple reviewers highlight the dealership's willingness to accommodate special requests, such as delivery to distant locations and customized vehicle features, while creating a straightforward and stress-free purchasing experience.
My husband and I just want to give a shout out to Platinum Cadillac, and in particular, our sales person, Lea. She was kind, not pushy. And went above and beyond to provide us exceptional customer service. She got our car linked to the On Star system, and got our car hooked to the Bluetooth, etc. She also took the time to explain all the features on our beautiful cadillac. We would recommend Platinum Cadilacc. Thanks, Lea! You're the best!
Platinum Cadillac is the best place to buy a vehicle. My lady saleswoman Lee is awesome, she definitely make it happen!! My son told her what he wanted and was looking for. By all means she made it happen and delivered!! Lee is a great asset to Platinum Cadillac. Great personality, friendly and one of a kind. Thanks Lee for all your help
Very pleased with the customer service from Joey and Robert at Platinum Cadillac. They made this purchase Extremely low pressure easy purchase no back-and-forth and a better win as far as picking up our trade and delivering our new vehicle to our office a couple hrs away. Thank you guys. If you’re in the market for a new Cadillac call these two guys up they will definitely take care of you…
Amazing dealership, they don’t play any games and add ridiculous fees. Make sure to ask for Joey M, and Miles. Great individuals to work with. They made sure I got my dream car at an affordable price. Thank you Platinum Cadillac for making this work!
GREAT experience purchasing an Escalade at Platinum Cadillac and worth the drive from Dallas! From their new building to all the staff I interacted with, it was a fantastic experience. Especially my salesperson, Lee Slay. From the moment I spoke with her on the phone, to working with her in person, she was great. Very knowledgeable, super accommodating, and I never felt ‘pressured’ to buy the car. She was awesome! Will certainly go back!
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