Used Car Dealer

Pogue Automotive Group

Powderly, KY

3.3(7 Google reviews)

Brands

ChevroletGMCJeepRam

Contact

2250 W Everly Brothers Blvd, Powderly, KY 42367
(270) 641-0400pogueautomotive.com/

Google Reviews

# Summary The dealership receives polarized reviews, with some customers praising the sales staff and repeat business experiences, while others report significant issues including poor service management, incomplete repairs, misleading sales practices, and organizational problems. Negative experiences center on lack of transparency, substandard workmanship, and customers feeling misled about vehicle conditions and repair completion.

Bryan Barry4 months ago

I would highly advise anyone that needs any service work done, go somewhere else ! This place has horrible customer service and is also ran horribly by the manger Tim ! Got a quote for an oil leak, had an appointment to drop off Friday morning at 8:00 AM. Appointment and parts ordered by manager Tim, I dropped it off early the night before. I called Friday late afternoon to check on status of vehicle as this was quoted 4.2 hours. They informed me they had not even started on it yet, I was called at 11:00 AM Saturday morning and said vehicle was done. Go to pick up, absolutely covered in oil under car ! They said the oil filter housing was cracked, I asked for the old one they replaced, no cracks ! Imagine that, they then said it was the seals. I asked why the seals couldn’t be replaced for $260 cheaper ? They then informed me that they didn’t have time to replace a wheel speed sensor that was quoted and ordered by manger Tim. This place is an absolute joke ! Stay far away

Roxie Trotter2 months ago

I would strongly caution anyone considering doing business here. My experience has been extremely disappointing. Within just three months of owning the vehicle, it became clear that there were multiple temporary fixes and “band-aid” repairs done simply to make the vehicle sell. On top of that, I was told certain issues had been fixed, only to later find out they had not been addressed at all. That lack of honesty and follow-through is very concerning. Overall, I feel misled and taken advantage of. I would not recommend purchasing a vehicle from this business. Please do your research and have any vehicle thoroughly inspected before committing.

Jennifer Kinkade6 months ago

I have bought 4 vehicles from pogue and they always strive to do their best. Selling cars and the service dept.

samantha southard11 months ago

Great place to go when looking for a vehicle. They helped me out alot. I recommend going to see Hunter Patrick, he is amazing and cares about his customers.

Tbonea week ago

Disappointing. Tried buy a vehicle and submitted offer then they ask what color and interior and drive. Seriously?? It was on specific vehicle. Can they be disorganized? Clearly so!! If they cant get this correct you have to wonder about other er r aspects of the deal. I dont play games and clearly dont go along with their antics.

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