Pohanka Acura
Chantilly, VA
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# Summary The dealership consistently earns praise for knowledgeable and patient sales staff who prioritize customer preferences over aggressive sales tactics, with multiple reviewers highlighting personalized service and willingness to locate specific vehicles to meet exact specifications. Finance and service teams are also noted for their professionalism and clear communication throughout the purchasing process.
Me and my wife had a lovely buying experience at pohanka acura, I called to inquire about a acura integra type s. However they didnt have the color I wanted on the website. The person I initially talked to was Adam Rothenstein who ironically was an intern and I was his first ever sale. He wS being shadowed by Marvin Nunez a longer standing sales consultant. They were both exceedingly helpful. I knew what I wanted which was a double apex blue pearl integra type s my wife was open to looking at other colors but really wanted double apex blue. After going there and test driving and looking at several colors we said I know you dont have it but we really want the blue... and you know what? Idk how but they found one and drove out of their way to pick it up and drive it back to the dealership for me and my wife. I believe we probably could of had it that same day if we would have waited there. But we decided to just come the next day. And pick it up. All I have to say is everyone there was great from the finance to sales to the general manager. And i was very happy with buying experience. I dont like waiting around all day to buy a vehicle and they made it enjoyable for once in my life. Both of Marvin and Adam both listened to everything we wanted and worked their guts out to make sure we got exactly what we wanted. They didnt pressure us into another color they were both chill and understood that we just wanted blue instead of black or white or whatever. Adam, I am happy to be your first sale. And thank you for not being a pushy individual and reading the room correctly. Youre going to go places. Marvin, I appreciate all the work you did to get this vehicle deal through. I think you were visibly sweating as much as you were running around.
We purchased our 1st Acura! I want to give a great shoutout to Joe Cruz for all his patience and care today. He ran the #'s and gave us many options. We test drove several and found our perfect fit. Acura RDX sport with technology in beautiful blue. Thank you Joe and all the Pohanka Chantilly team. Ingrid & Luis
I had a great experience at Pohanka Acura from start to finish! Nami Moussalli was amazing to work with! I wasn't sure which model to decide on but Nami was so patient and knowledgeable. He helped me with several test drives, and walked me through all the different options and features so I could make the best decision for me. And the finance session couldn't have gone more smoothly, Shahbaz explained everything perfectly. I couldn't have asked for a better experience, what a great team to work with- I definitely drove away happy! Love my MDX! Thank you Pohanka Acura
I am a resident of Maryland and I was in the market for a new Acura. I just happened to see the wide range of inventory that they have here at this dealership online and I was amazed. I gave them a call and I was blessed to have Mr. JAMES PHILLIPS take my phone up. He was very knowledgeable about the different trims that they offer and his confidence made me forget all the other appointments I had with my local dealerships and come and get my car here. Upon my arrival, JAMES greeted us and showed us around the cars, helped us through the process his overall professionalism was outstanding. My experience here did not disappoint at all was so ever. Also look at the beauty he hooked me up with!!
I had an AMAZING experience here at Pohanka Acura! James Phillips was my salesman and got me in a brand new 2025 Integra in under an hour!! He got me the best deal as well. I highly recommend going to Pohanka Acura and asking for James Phillips. Definitely will be recommending to my family and friends!!
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