Porsche of Wallingford

My experience with Porsche of Wallingford did not feel like the premium Porsche experience I expected when purchasing a Certified Pre-Owned Cayenne. Throughout the process, I found myself going back and forth multiple times with different employees, receiving inconsistent information. Communication was a major disappointment. Rather than proactively providing updates, I was almost always the one calling or texting to find out the status of my vehicle and next steps. I also expected a higher level of product knowledge and professionalism from a Porsche dealership. Unfortunately, several interactions left me feeling that staff members were not as informed as they should have been, which added unnecessary frustration to what should have been an exciting purchase experience. While I am happy with the vehicle itself, the overall buying and delivery process fell well short of my expectations for a Porsche-branded dealership. Based on this experience, I will be taking my future business elsewhere and would not recommend Porsche of Wallingford to anyone expecting the level of service typically associated with the Porsche brand. Do yourself a favor and stay away from this dealership.

I had an overall good experience with the Service Department at Porsche Wallingford. The waiting area was comfortable, and I appreciated the complimentary coffee and snacks while my car was being serviced—it definitely made the visit more pleasant. I brought my 2014 Porsche Boxster (2014) in for an oil change and to look into replacing a missing headlight washer spray cap. The oil change cost around $500, which is certainly expensive, but at a Porsche dealership you’re paying for specialized technicians and dealership-level service. Porsche ownership comes with higher maintenance costs, and that’s something you learn to expect. The part that was disappointing was the quote for the headlight washer spray cap replacement. The cap itself costs about $30, but I was quoted roughly $1,500 for the repair. I was told the front bumper would need to be removed to install it. I politely declined the service. After returning home, I ordered the replacement cap online. When it arrived a few days later, I looked up how to install it and was surprised to learn that it simply clicks into place—no tools required and no bumper removal necessary. I installed it myself in seconds, and it works perfectly. Because of this, I’m confused as to why the dealership believed the front bumper needed to be removed for such a simple fix, especially at a cost of around $1,500. Aside from that experience, the staff was courteous and the oil change service itself was handled professionally.

Just bought a new 911GTS cab from Bryan at Porsche of Wallingford. I had a great experience. Bryan is a professional and made the whole process easy. No BS. Just a straight shooter. Also Kit the business manager was great to deal with. Would definitely recommend them.

The best Porsche dealership I ever worked with!! Every one was professional and excited to help me!! I highly recommend this dealership- I came from NY! Well worth the trip. Thank you again guys! First class!!!!!!!

I continue to receive impeccable service at Porsche Wallingford. Their communication is second to none, my cars have always been taken care of. It’s a joy working with Riley and Dylan.