Porsche Prestige

Have had my Macan serviced here over the past 10 years and have always really appreciated their service. A special thank you to Jason Chan, who consistently goes the extra mile and above and beyond. He is detail-oriented, patient, professional, and always takes the time to answer all my questions thoroughly and knowledgeably. I’ve had an excellent experience working with Jason and would highly recommend him and the team.

Very Bad service! the first time I took my car to this dealership they were supposed to replace the driver door because I had an accident , and when they called me to pick up my truck, they damaged the window buttons which I asked to be replaced , then when I finally got home there was I noice still , I realized that the speaker might be the problem, so I went back to have my speaker Replaced and they told they did so I took their word , few months later the noise became a little louder and when i called them again to check about the speaker they told me that the speaker that they were supposed to changed it was Not Replaced , instead they replaced a speaker from the Dashboard?? , After that I had another issue at the same garage with Mr Tom , writing lies to my insurance company y e-mail , ( Porsche prestige ) so Next time I won’t bring my car over to this location

I want to begin by expressing my sincere gratitude to team at Prestige, especially the for the outstanding level of care and professionalism throughout this process. Franco and his team commitment to addressing all of my concerns with thorough assessments, prompt follow-up, and clear communication truly stood out. I am genuinely thankful for such an exceptional customer experience. Over the years, I’ve been fortunate to receive consistently great service within the Porsche group, but I must say this particular experience exceeded my expectations. There is no greater confidence a customer can have than knowing they are in capable and trustworthy hands and that is exactly how I felt with Franco and his team at prestige. Thank you again for your support and solid backing of group management. It is sincerely appreciated.

I want to express my gratitude to Saul in the Parts Department. Sometimes we need small, hard-to-find parts for classic Porsches, and Saul always goes the extra mile. Whether it’s a $5 part or a $500 part, he treats it with the same level of research, accuracy, and care. He takes the time to find the right part, validate it’s correct, and order it without hesitation. His passion and dedication make all the difference for us as clients. Thank you, Saul!

They're very nice to you while you shop for a new car. Once that's done, you'll be back every quarter with a problem they can't figure out and they will charge you through the roof. It's an absolute money pit and their mechanics have no idea what they're doing. I once brought it in because my tire was losing air, they looked at it 3 times and said it was fine. I insisted it wasn't and then they found a nail in it. That's just a tire. Same has happened with the engine. Once I had a putrid burn smell in the car, this lasted months and I was charged thousands. They never found out why (I traded that car in). Unfortunately, my husband likes the brand so I'm stuck with this car, but even he says this is the last Porsche we'll ever own. Run the other way. Anywhere but there.