Porsche Syracuse
Cicero, NY
Contact
Google Reviews
The dealership is consistently praised by customers for its knowledgeable and personable sales staff, particularly Tom McBride, who provide pressure-free guidance and expert product knowledge. Service operations, led by Rick Pelc, receive high marks for exceptional customer care, responsiveness, and professionalism, including willingness to accommodate urgent repairs and provide loaner vehicles.
Tom McBride was such a pleasure to do business with! We originally visited the dealership to see my dream car a white 2023 Lexus RX 350 with low miles they had in on a trade. We were hesitant because there wasn’t a warranty so held off. Tom stayed in touch to let us know about new arrivals they took in. He advised me of a CPO 2018 Porsche Macun that intrigued us. Before we knew it we were signing the paperwork. Tom is a no pressure guy but just gives you the facts. His knowledge of Porsche’s is very impressive. He is clearly passionate about them. I never considered owning one but am excited and having fun driving it! I highly recommend Tom McBride if you are considering a Porsche! 🏎️
This was my second purchase from Burdick Porsche, and the experience was once again exceptional. The delivery was seamless, Hans took the time to walk me through all of the new features and technology of my upgraded model. Rick Pelc, the service manager, provides truly outstanding customer service, there's a lot the industry could learn from his level of care and professionalism. No one does it better than Burdick Porsche. Thank you Hans, Rick and Will for another great experience.
Ran into some trouble while in Syracuse for business. 5 hours away and on a Friday no less. Rick P. In service didn’t hesitate, stepped up, found the time, people, and parts. Completed the repair and had me on the road in less than 24hrs. Provided a loaner car and excellent customer service. Could not be happier or more impressed with Porsche of Syracuse. Thank you to all.
Whenever I walk into Burdick Porsche, it’s like visiting friends. It doesn’t matter it if I am dealing with Sales or Service. Their people make you feel at home and they will do whatever they can to take care of you. I don’t like to feel like an unknown quantity and they have never let me down. Oh, and their cars are really nice too!
Tom McBride and the entire Porsche Syracuse team helped put me in a wonderful CPO Cayenne GTS, and I could not be more pleased with the entire experience. I highly recommend working with them on your next purchase!
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