Port Honda
Port Hawkesbury, NS
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# Summary The dealership receives praise for friendly and efficient service staff who take time to explain procedures and meet appointment expectations, though some customers report experiencing aggressive upselling tactics and delayed service follow-through on administrative matters. Overall satisfaction appears mixed, with positive experiences centered on specific team members and service quality, while concerns focus on questionable repair recommendations and slow post-purchase support.
I’ve had several exceptional customer service experiences at Port Honda in Port Hawkesbury in the last couple of years. Most recently, I was extremely satisfied with every team member I connected with and the services that were provided. I would definitely recommend this business.
We usually have good experiences here, however last visit we got our tire changed and the mechanic tried to sell us 4 new tires when our current tires were completely fine. Be careful what they recommend you because they are trying to sell you things that you don’t necessarily need!
Brooklyn and Jensen at the service desk are so great to deal with- they really take the time to explain things (and the appointments I've had so far are always on time and sometimes quicker than expected).
Bought a car. Needed a new battery after a month. They told me they will save me the hassel of going RMV and mail me my plate (still waiting) . Takes too long for service. First and last time im buying a car here.
Fast, honest and friendly service! Thanks so much for helping us get into a great HRV! Ken and Jose were great and the experience couldn't have been better.
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