Franchise Dealer

PRATT Chevrolet GMC

Calais, ME

4.7(420 Google reviews)

Brands

ChevroletGMC

Contact

143 S River Rd, Calais, ME 04619
(207) 454-0600prattchevrolet.com/

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Google Reviews

# Summary The dealership earns consistent praise for its professional, knowledgeable staff who prioritize customer service and go above and beyond to accommodate buyers' needs and budgets. While the finance department and overall experience are highly rated, some customers note that sales staff occasionally recommend vehicles that don't align with what customers initially requested.

ryan ward5 months ago

Sales was how all sales are seemed pushy and but I had a budget and a mindset of what exactly I wanted and could afford. I knew what I wanted, I have steer the sales person back to a direction of the new vehicle that I wanted because I was shown a vehicle that had 30k and used as a loaner vehicle not because it had the features I wanted but because it had AWD and the sales person made me have the perception that this used vehicle would hit more of the sales persons sales markers if they sold it to me. As the buyer I had to be firm on what I wanted which made the sale more of a direct experience I came in with the knowledge of the vehicle I wanted once that was out the way we closed the sale on what I as the consumer wanted. Finance was fantastic best experience ive ever had at a dealership and honestly sales was also great experience but as the consumer its our job to know what we want and can realistically afford. 10 out 10 would recommend Pratt sales. The sales team as a whole is wonderful. Just constructive criticism listen to the customers needs more probing questions and dont show them something they didnt even ask for. Came in for a new vehicle not a used vehicle. In the end we left with a new vehicle

Tina Dana5 months ago

My experience with Pratts has always been excellent. They are very professional knowledgeable and take care of Their customers. I would highly recommend working with Pratts.

Cyril Francis4 months ago

Very understanding and accommodating. I m9isplaced my credit card and the service man got me a ride to the bank to withdraw some funds. Whew! This is one of the advantages of small town businesses!!

Tracy S5 months ago

Macky gave me the utmost attention while getting me through the car buying process. He was very respectful and generous. He found a vehicle to fit my needs and budget.

stacy Mccarthy6 months ago

I can’t say Enough about all the employees at Pratts, They go above and beyond to help the customers. Have you won as always, very friendly and helpful!! Very good at getting back to you, which nowadays is a huge Plus.

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