Premier Chevrolet GMC of Littlefield
Littlefield, TX
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# Summary Customers consistently praise the dealership's sales team for their professionalism, attentive communication, and non-pushy approach to vehicle purchases, with multiple reviewers highlighting smooth and efficient buying experiences. However, one service department visit raised concerns about extended wait times and potential issues with tire rotation procedures.
Joe and Doug went above and beyond to help us in finding a vehicle. Their communication was excellent. They represent how a sales person should communicate and meet the customers needs. They were kind and never had a pushy personality. We purchased online five hours away, and the attention to detail with the communication was above and beyond. I would highly recommend doing business with them. It was a smooth and seamless process.
Adrian did a great job finding what my wife and I were looking for. Between Adrian, Doug, and Will that is an awesome team. I have already told all my friends and family about them. Thanks Fellas!
Great experience from start to finish. The sales team was professional, respectful, and never pushy. They clearly explained pricing, features, and financing options. The vehicle was in excellent condition and matched the listing perfectly. The entire process was smooth and efficient. I would definitely recommend this dealer.
I visited the dealership about two to three weeks ago to have some software recalls updated and my tires rotated. I had an appointment time in advance and arrived about 15 minutes early. Since that visit I have lost two of my locking lug nuts. I was never asked for the key to remove or tighten the locking lugs. If they did rotate the tires I can't tell it, and how did they get the lugs off without the key. Maybe they found the key searching through my vehicle. The visit to complete this work was very long, I sat in the waiting room for at least 2 1/2 hours for what should be maximum 30 minutes to complete. I feel sorry for the other person that was there, his wait was two hours longer than mine and still no answer on his vehicle. I think I can find another chevy/gmc dealer to do my future business with. I will say the people were nice and cordial to deal with.
We contacted Premier using the GMC app, spoke to our dealer, the sales manager and the owner within a several hour period. We were able to easily agree on a price. Our new vehicle was detailed and delivered to our door within 4 hours of our purchase. Couldn't have asked for an easier car-buying experience. I would absolutely purchase from Premier again.
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