Premier Subaru Middlebury

We had an exceptional experience at Premier Subaru Middlebury, and it all came down to three incredible people — Michael L., Drew, and Nicole. Our journey started with Drew, who was our first point of contact. He took the time to understand what we were looking for and connected us with Michael L., who turned out to be the perfect fit. When it came time for delivery, Drew went above and beyond — treating our used car purchase with the same care and attention you'd expect from a brand-new vehicle. He walked us through every feature and made sure we felt completely comfortable before driving off. Michael L. is simply a standout sales specialist. Unlike the typical dealership experience, he was never pushy — instead, he listened carefully, understood exactly what we needed, and offered thoughtful guidance every step of the way. His communication was prompt and transparent, whether over email or phone, which made the entire process feel stress-free and trustworthy. Nicole was meticulous and thorough with all the paperwork, carefully walking us through every warranty option for the car. Her attention to detail gave us real confidence that everything was handled correctly. From start to finish, this was a seamless and genuinely enjoyable car-buying experience. Highly recommend Premier Subaru Middlebury — ask for Michael L., Drew, and Nicole. You won't be disappointed!

Did the homework to select the right car based on our needs. Determined a budget and a reasonable Out The Door price. Shopped 3 local dealers. Premier answered all my questions and most importantly worked to provide a reasonable Out The Door price. The dealership earned our business and it was a pleasure to do business with Premier Subaru Middlebury!

Love my new car. Answered all my questions and listened to my concerns and took two visits to finally decide. During both visits they were accommodating and helpful. With all the new tech in vehicle it was helpful to get an overview. Willing to meet with me anytime to get more instructions on using everything too!

Excellent purchase experience. Low pressure friendly sales team that clearly explains options and gets to know your goals for a successful vehicle match. Fantastic explanation of vehicle functions at delivery and never too busy to answer your questions after the sale. Highly recommend Premier Subaru in Middlebury.

How it started with my brand new Subaru Orange Crosstrek in August 2015 and how it is going over a decade later in January 2026 with the same car. Thanks to Middlebury Premier Subaru, my Subaru is still going, because of their amazing limited lifetime warranty that you get if you buy a new car from them. I also go to this Subaru dealership to get all my oil changes, so they had a record to give to the warranty company stating that I kept my car up to date with oil changes and inspections 2x per year. I never had a major problem with this car until these issues 9 years later. Since I bought my 2015 Subaru Crosstrek brand new from them in 2015, their warranty company covered a huge portion of the very costly repairs when my cars O-Ring failed and I had coolant and oil mixed together in June 2025 with only 131,000 miles on it. There were some other issue with the suspension that was covered too. The repairs that were done to my car cost more than my car was worth. If you are the type of person that only buys new cars and keeps them for as long as you can, go to Premier Subaru for your next new car. I hope my Crosstrek will make it to 200,000 miles. First picture is from August 2015 and second picture is from January 2026. Same car in both pics.