Prestige Audi

We recently had the pleasure of purchasing a car from Prestige Audi of Denver, and I can confidently say it was the best car-buying experience I've ever had. From the moment we arrived, we felt valued, heard, and welcomed. Jay and the finance team were fantastic to work with; they made the entire process efficient and seamless. They helped us find the exact model, color, and features we were looking for, which made our decision much easier. Communication was clear and fast, and my expectations were truly exceeded. Additionally, Dave and the maintenance team were just as impressive. Their support and expertise added to the overall positive experience. Honestly, there’s no reason to shop anywhere else for cars. Highly recommend Prestige Audi of Denver!!

I had an excellent experience at Prestige Audi today at 1:00 PM. From the moment I arrived, everyone was attentive, friendly, helpful, and honest. The entire facility was very clean, welcoming, and filled with beautiful vehicles, which made the experience even more enjoyable. I spent about two hours there with my young daughter, and the staff went above and beyond to make us feel comfortable. As a very thoughtful gesture, they even gave my daughter a brand-new Audi toy car, which made her day. I was also pleasantly surprised when the final bill was lower than the amount we had originally agreed upon. That level of honesty and integrity is something you don't find everywhere. My car was returned in excellent condition. They completed the maintenance work professionally, washed the vehicle, and made sure everything was taken care of. The overall service and maintenance quality w outstanding. Thank you to the entire team at Prestige Audi for providing such a wonderful experience. I highly recommend this dealership and service center to anyone looking for exceptional customer service, honesty, and high-quality work.

This was by far the best car buying experience we’ve ever had. Jeremy and Giovanni provided exceptional customer service from the moment we walked in. They were honest, transparent, and took the time to explain every step. We never felt rushed or pressured. They truly cared about helping us find the right car and the best deal. The process was fast, smooth, and professional. We left happy and confident with our purchase. If you’re looking for a dealership you can trust, ask for Jeremy and Giovanni — they’re fantastic!

Extremely disappointing service and accountability. We have always had official Audi-prescribed maintenance done for our Q5 at Prestige Audi, including every required Audi Multi-Point Inspection. For our most recent 80,000-mile service, being a rather big maintenance, I requested a second quote from Audi Denver. Even though they are also an official Audi Dealer and Service point, their quote turned out significantly cheaper, so we went there instead. (Audi Denver is also where we originally bought the car but then went for service at Prestige Audi as more conveniently located between work and home). What followed was frankly alarming to me. Despite having had an Audi Multi-Point Inspection performed by Prestige only 10,000 miles (and ~7 months) earlier, Audi Denver suddenly identified over $12,000 in major wear-and-tear issues. Yes, wear items are expected when a car approaches 80k miles. What is not normal or credible though, is that all of the following supposedly deteriorated only since the previous official Audi inspection: • Coolant expansion tank • Thermostat housing • Alternator pulley • Motor mounts leaking • Upper & lower control arm bushings • Brake pads and discs This level of simultaneous failure within such a relatively short mileage window was considered highly suspicious by independent mechanics and even Audi Denver themselves. When we raised this with Prestige Audi, our contact at Prestige Audi Service responded he’d bring it to the higher-ups attention. However, there has never been any further follow-up, no explanation, and no accountability up until today, 2 months later. Based on this very bad experience, I’d like to issue a consumer-to-consumer warning: If you rely on Prestige Audi’s Multi-Point Inspections to proactively identify upcoming wear, protect your vehicle, or avoid major surprise repair bills, I would advise getting a second opinion elsewhere. Based on our experience, critical issues can apparently go unnoticed until they turn into five-figure repairs. This is definitely not the transparency, diligence, or customer service care one expects from a premium European brand dealership.

Luke was amazing from start to finish. I called to see if they still had a model I saw online in stock. He indicated yes and that he would have it clean and warmed up upon my arrival in 32 degree temps for a test drive. He professionally greeted me and helped me through the entire process. Even helped me when my DL had expired just a few days earlier. I was able to walk out with a great vehicle within 3 hours. Nori with the finance team was equally as helpful. Thank you Prestige Audi. Mark Lomax