Principle Toyota of Hernando

I recently purchased my new SUV, 2024 Ford Edge Titanium from this dealership Principle Toyota, and my sales agent, Mr. Wesley Lambert was absolutely fantastic and excellent! From the moment I walked in he made the process incredibly smooth and stress-free. He were incredibly knowledgeable about the different options, answering all my questions without any pressure. Highly recommend this dealership and my sales agent Mr. Wesley.. for anyone looking for a hassle-free car buying experience and exceptional service! Wesley Lambert went above and beyond and is very friendly. Ms .Tarah Philpott was personable and helpful too. Great costumer service!

Great customer service 👏 👌 I had a great experience at Toyota of Hernando thanks to Lincoln! He was extremely professional, patient, and knowledgeable about every detail. Lincoln made the entire process smooth and stress-free - no pressure at all, just honest help and great communication. He took the time to explain all the options and made sure I found exactly what I was looking for. If you're planning to buy or service a car at Toyota Hernando, defınitely ask for Lincoln - he's one of the best!

Two years ago, I left Hernando Toyota a pretty rough review. Things were very different back then. But that’s history — because today, this place has done a complete 180. With new management and an all-new team in every department — service, parts, sales, and finance — the turnaround is nothing short of impressive. I’ve spent over 20 years in the military, building and training teams, including time as a drill instructor. I know what a great team looks like — and this one is first-class. Gary in sales is as honest as they come, Andrew H in service won’t rest until things are right, and Matt — the wizard behind the curtain — keeps everything running on all cylinders. My only suggestion would be a little cross-training between sales and finance so the sales team is better equipped to explain warranty and service package options. I bought both and was hesitant at first, but the value speaks for itself. This is the first car I’ve purchased from Hernando Toyota, and it won’t be the last. In 2023, I bought two vehicles elsewhere and even sent my neighbor somewhere else because of past experiences — but those days are gone. To my fellow Hernando residents — this is the team you want to work with. The car I bought is for my son, who’ll be starting high school next year, and I have no doubt it’ll carry him through college and beyond. Five stars, hands down. I’m proud to see this crew setting a new standard for customer service right here at home.

Malachi was the best! At first I wasn’t approved but he went above and beyond and I am riding off the lot with the SUV I wanted! He made it happen! I’m so happy and I HIGHLY recommend him to anyone wanting to buy a car. Come on down to Toyota principal and ask for Malachi! 😊

I had a wonderful experience getting my new vehicle here. Mr. Reginald Benson was very patient and answered any and all questions I had. He even helped me stay in my monthly price range. Also, fast is an understatement. We got there around 3 PM and I drove my brand new ride home by 6 PM. 10/10 highly recommend Mr. Benson. I have zero negative things to say. Everything was top notch.