Progressive Chrysler Dodge Jeep Ram

Maddison helped me find a truck I liked and met my requirements. I came back the next day. They gave me more than I was expecting on my trade in. I had a little trouble with the truck and they took care of everything and gave me a rental. Nice people. Two things I dont like. 1- Prices change regularly(possibly daily). They dont even have prices on the vehicles. Which means the sales reps have to look up the prices. I do not believe Dynamic pricing is good for customers in the long run. 2- Price they tell you for the vehicle will have $1500 accessories charge on it.

Had a great experience working with Conner. He was professional, patient, and easy to work with throughout the entire process. He answered all my questions, helped me find the right vehicle for my budget, and never made me feel pressured. Everything went smoothly from start to finish, and I really appreciated his honesty and communication. I’d definitely recommend asking for Conner if you’re looking for a good car-buying experience!

My experience with Progressive Chrysler Jeep Dodge Ram on Hills and Dales Road NW in Massillon, Ohio, was exceptional. The customer service truly exceeded my expectations. A special shoutout to Madison Bolon (Solutions Provider), Jimmy Dowling (Business Manager), and Brian Glasper (Floor Manager). They made me feel so welcome throughout the entire experience. This was my first time car shopping in many years, and they genuinely made the experience enjoyable and low-pressure. My partner and I were there together looking for a vehicle, and everyone treated us with such kindness and hospitality. We were offered food and beverages while we were there, which was such a thoughtful touch. Madison, my sales associate, was wonderful. I felt very comfortable with her and could really relate to her. All of my questions were answered thoroughly, and at no point did I feel pressured. I would absolutely return to this dealership in the future and would highly recommend Progressive Chrysler Jeep Dodge Ram to anyone looking for a positive car-buying experience.

I recently had my Jeep in for a recall service, and I couldn’t be happier with the experience. Kane took great care of me from start to finish. He was professional, knowledgeable, and made the whole process smooth and stress-free. He kept me informed, answered all my questions, and made sure everything was handled efficiently. It’s not always easy dealing with vehicle service appointments, but Kane made it a great experience. I really appreciated the communication and attention to detail. Highly recommend working with him if you need anything, top-notch service all around!

Great experience with Madison Bolon. She was super helpful, easy to talk to and kept everything straight with me the whole time. I drove all the way from Michigan because the deal was too good to pass up, and they were real and honest about everything. No surprises no games. Also, Brian Glasper was awesome to work with too, really friendly and had a great sense of humor 🤣🤣🤣 that made the whole experience even better. Landri Moore was also professional throughout the process. Definitely recommend working with these guys if you’re looking for a good deal and great people.