Used Car Dealer

Quantrell Auto Group

Lexington, KY

4.5(285 Google reviews)

Brands

Subaru

Contact

1490 E New Circle Rd, Lexington, KY 40509
(859) 266-2161quantrellforlife.com/

Google Reviews

# Summary Customers consistently praise the dealership's salespeople for their honesty, transparency, and personalized service, with multiple reviewers highlighting how staff members go above and beyond both during and after the sale. The dealership has built strong long-term customer loyalty through respectful treatment, clear communication, and a commitment to customer satisfaction that extends well beyond the initial transaction.

Brian Shockey2 months ago

If you are looking for an honest and trustworthy car salesman contact Jason Bradley. I live 370 miles away from Lexington and just by luck found Quantrell Auto Group and Jason. He treated me with the utmost respect and was totally transparent about the car condition, price, and even arranged for the car to be shipped to my house. He made me feel really comfortable buying a car without actually driving it. Jason took the time to make a video showing me the outside and inside. My wife thought I was crazy, but I totally trusted Jason and Quantrell. When my beautiful Cadillac ELR arrived, it was perfectly as described. Thank you for such an amazing buying experience.

Kevin Rhatican4 months ago

Todd Spears was the salesman who helped me. Working with Todd feels like you’ve got a good friend in the car business. 10/10 recommend. Todd doesn’t hover or pressure at all. I bought a used car and Todd was even helpful finding answers several days after the sale when I had questions about an aftermarket upgrade the previous owner had installed. Most dealerships don’t get anywhere close to this level of service. I’ll definitely be going back to Todd when I’m ready to buy again.

Kaleigh Leasure7 months ago

My entire experience with Quantrell was amazing! Their customer service, communication, honesty, and transparency blows any expectations you may have for a car dealership. I worked with Randy and that man is a saint!! He doesn’t try to press you on anything, makes sure all of your questions are answered in and out of office hours, and is very reassuring through out the entire process. Randy made sure I was getting exactly what I wanted out of my car and this transaction. Truly a class act of a salesman. Get this man a hefty Christmas bonus!! And thanks again!

Chrissy Thomas9 months ago

We recently purchased a preowned Outback from Jason Watson. We have purchased quite a few vehicles over the years and one just a few months before at a large local dealer. Our experience with Quantrell, specifically Jason, was the best by far. He was honest, kept his word, and went above and beyond. I was really impressed when we had a minor software issue that wasn’t caught in the preinspection and needed a repair. Jason could have said we were on our own, but even though the sale was finished a few weeks earlier, he walked us through that process and offered a loaner. That is 1000% more than what we experienced at the place where price sells cars. I felt respected, seen, and heard. I just can’t say enough. I will definitely return here for future automotive needs.

Richard Mook8 months ago

My family and I have been buying cars at Quantrell since 1987. Customer Service has always been first rate from purchase, to service throughout the life of our cars. Should you have an unfortunate accident requiring body work, they have some of the most capable of craftsmen in the industry. Really folks what they offer in service and support is unfortunately no longer the norm. I could list numerous positive experiences I had with Quantrell in 40 plus years but I never had an experience where I left unsatisfied. Finally, the support of their family helping those less fortunate in the central Kentucky region should also be commended. If you are looking for a new or used car and want to deal with people that balance your interests with their profits, you can’t go wrong with the Quantrell group.

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