Ray Catena Auto Group White Plains
White Plains, NY
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Patrons consistently praise the dealership for its exceptional customer service, knowledgeable staff, and professional atmosphere, with specific commendations for individual sales consultants and service advisors who go above and beyond to meet customer needs. While customers highlight the high quality of the buying and after-sales experience across all departments, some note that this premium service level comes at a correspondingly high price point.
Had a great experience getting my car fixed here. Marco Di Stefano is the best service advisor here. He is very punctual in calling me back with updates, and goes through the time to explain the repairs. The service manager was great as well, going above and beyond to help me with the cost of repairs. All in all, everyone is very friendly and a great visit all around.
We had an excellent experience at Ray Catena Lexus in White Plains. Our consultant, James Scheckter, was informative, positive, and respectful, giving us ample time to reflect on our decision, while also keeping us aware of the market. We are very pleased with our beautiful new car and would highly recommend this dealer!
I must commend this dealership for offering an unparalleled level of customer service that exceeded my expectations. From the moment I stepped onto the lot, the staff demonstrated a genuine commitment to ensuring a positive experience. Their attentive and friendly approach, marked by a sincere willingness to assist, created an atmosphere that set this dealership apart. What impressed me the most was their extensive knowledge about the cars they offered. The staff took the time to understand my needs, providing insightful information about various models, features, and financing options. Their expertise made the entire car-buying process not only smooth but also enjoyable. Moreover, the dealership’s after-sales service continued to shine. They remained responsive to any follow-up queries, ensuring that my post-purchase experience was as seamless as the initial interaction. I wholeheartedly recommend this dealership to anyone seeking a remarkable car-buying experience. 👍👍 MINI
I am leasing a 2022 MINI Cooper S Convertible. My experience was easy and fun. Danny Diaz helped me through the entire process. I am excited to bop around in my custom MINI for the next 3 years! Thanks Danny!
If you're rich and you can spend the money, then I highly recommend this auto group. Quality from top to bottom. Reception, sales, service and back office are all essential components of their success. I have had their cars since 2003. They service their old cars perfectly too. Yes it is all wonderful. This all comes at a really high price too. The TV, free free coffee and food are nice gestures but the consumer pays for it in the long run. Everybody is well dressed and extremely professional and you truly cannot ask for more from car dealerships and service professionals. Their standard of excellence is a tough act to follow. You can eat off the showroom floors! That's how clean the place is.
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