Franchise Dealer

Ray Catena Lexus of Larchmont

Larchmont, NY

4.7(951 Google reviews)

Brands

Lexus

Contact

1435 Boston Post Rd, Larchmont, NY 10538
(914) 833-5000raycatenalexus.com/

Google Reviews

# Summary Staff members consistently receive praise for their knowledgeable, patient, and non-pressurized approach to both sales and service interactions. Customers highlight the efficiency of the buying and service processes, along with the team's attentiveness to follow-up care and thorough explanations of vehicle features and financing details.

THE EXPLORER4 months ago

My Lexus needed servicing so we decided to take it to Ray Catena in Larchmont and combine it with our groceries. We drove out from the city and arrived at our appointment time. We were met by John in the service dept. He asked what service I needed and then clearly explained all the charges. We sat in the comfortable customer lounge and John came out to keep us posted as the work progressed. When done, he took us to the cashier and I paid. Overall a very efficient service. I did not buy my current Lexus from them but I did buy a Lexus from them many years ago. I will definitely visit them again.

Si Lin4 months ago

Great experience working with Julio in buying my new RX350h! He and the rest of the team were super efficient with the whole process and answered all my questions. One of the worst things about car shopping in general is having to sit there for hours waiting to sign forms, credit checks, etc. When I arrived to pick up my new car, Julio had everything ready to go for me, making this one of the best car buying experience for me so far! I also really appreciate how he personally made sure to follow up with me a few days later to see if everything is going well with my new car. If you are looking to buy a new Lexus and want a great car shopping experience, definitely reach out to Julio Tatis at Ray Catena Lexus of Larchmont.

Anetra8 months ago

we recently purchased a car at Larchmont Lexus. My salesperson Adrian was friendly, knowledgeable, and very accommodating. What we appreciated most that he was never pushy or aggressive - just genuinely helpful throughout the entire process. He made our car purchasing stress-free. Highly recommend working with him., Also a shout out to Josh who did a great job walking us through and explaining how all the features in the car worked.. Thank you for all your help. We highly recommend Adrian.

Amit Goswamia month ago

As a first time Lexus buyer, we were sceptical and a bit anxious about our decision-making, but full credit to our sales executive Gregory Dubiel. He made sure we were comfortable with our decisions and most importantly educate us on all prospects of our purchase. He was thorough and patient with all our questions. Ray Catena is best in the business but Greg made it better than the best! Thanks Greg! Hopefully we'll stay in touch.

Gina Mcintosha month ago

My experience at Ray Catena Lexus of Larchmont was excellent from beginning to end. The entire process of buying my SUV was very quick, smooth, efficient, and stress-free. Justine was knowledgeable, attentive, and made sure all my questions were answered. Isaac demonstrated great professionalism throughout the step of the transaction. Jesus was courteous, helpful, and ensured that he explained the functioning of the car. Their combined expertise and commitment to customer service made the experience truly enjoyable. I appreciated their honesty, transparency, and dedication to making the buying process easy for me. I highly recommend Ray Catena Lexus of Larchmont and would gladly work with Justine and Isaac again in the future. Gina M.

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