Ray Skillman Hyundai West
Indianapolis, IN
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# Summary The dealership consistently earns praise for its courteous and knowledgeable staff across both sales and service departments, with customers highlighting genuine, pressure-free interactions and transparent communication. Reviewers particularly appreciate the efficient service experience, honest recommendations, fair pricing, and the respectful treatment they received throughout their transactions.
Absolutely Outstanding Service at this location– 3rd Visit & Still Perfect! This was my 3rd time bringing my car to this same Hyundai Body Shop location, and every single visit just gets better. From the moment we walked in, Advisor Brad E. successor greeted us with a warm smile and created such a friendly, welcoming atmosphere that we immediately felt at ease. Technician Luke J. was fantastic — super attentive, took excellent care of the vehicle, and performed a flawless repair. He fixed replaced the brakes with precision & multipoint inspection; everything now works great. What impressed me most was how thoroughly they explained everything with pictures. Advisor also gave clear, honest recommendations on what’s good for the car going forward — no pressure, just genuine advice.
Really enjoyed my car buying experience with Chris and Javier! I had a lot of questions and had them all answered thoroughly. I never felt any pressure to buy which I much appreciated, and I feel like the finance manager Lester got me the best rate and monthly payment he could! As a woman buying a car on my own, it’s important to me that my salesman treats me with dignity and respect, which can be really hard to find. I’ll definitely be recommending this place to everyone, especially women!
First Class all the way! Thank you Ray Skillman West & everyone that made my purchase memorable! You took the hardest parts of purchasing a car & made it so much easier!
Highly recommend buying from this shop. No nonsense process from start to finish from 3.5hrs away for a car (color combo) we wanted which was hard to find. No markups pushed and sales and finance did what they could to make the process easy. Great group of folks here!
I got two vehicles a year ago from RSHW and I'm very happy with the overall experience. The service department has been great every time my wife and I have been in for service or a recall. Brad always is getting us in and out, which is so appreciated during our busy weeks.
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