Red Bluff Chrysler Dodge Jeep Ram

Brian has excellent service as always! No pressure, straightforward and friendly. We went in a few months ago for my mom to upgrade her SUV and get a more reliable car. He found one that meet her needs and didn’t break the bank. The whole process from start to finish was a breeze. Fast forward to now, it was my turn to upgrade. Again found a vehicle that checked off all the boxes and more! Brian, Willy and Omar made our trade-in and car buying experiences fun, easy and worth every penny! Thank you for all of your help. We appreciate you guys. Also, a little piece of the previous owners will remain with us. 🥰

My wife spoke with Larry on the phone on Monday to check on that the truck we were looking at was still on the lot. We went to the dealership Friday morning. Larry approached us, pulled the truck out and went on the test drive with us. Once we got back to the dealership he said he was too busy to continue to help us so Brian took us over. Brian was absolutely amazing. To the point, cared about our time and worked a deal for us. He was knowledgeable, personable and, although he was working with others and going back and forth, he made us feel like we were his main customer. We really enjoyed working with him and are so glad we got switch! He definitely deserves the full commission on this deal. We don’t have the truck yet so, I can’t speak on that portion yet(there is a fix the service department will need to complete in the steering wheel). We bought our first Dodge with Vern 10 years ago. After the great experience with him and the sales portion of the dealership we decided to return for our next purchase. Brian definitely upheld the reputation for us and we will continue to give Red Bluff Dodge’s vehicle sales our business.

Absolutely the worst dealership service center I have ever experienced!! I take my 19 ram 1500, that I bought brand new with cash, to this dealership because it is close to my home. The first time I had a horrible experience is when I brought the truck in for a bearing noise in the e torque motor. As a mechanic I knew it was bad. I had to bring it in 3 times before it left me stranded and they finally replaced it. They stated it does not match the sound on a video we use to diagnose the bearing noise. So your techs cant tell when a bearing has failed?!?! Maybe they dont need to be a tech. Another time my airride was leaking. It took 3 weeks before they finally replaced the parts and the sales advisor and manager lied to me multiple times. When I caught them in the lies they backtracked. This last time was the final straw. I paid a lot of money for this truck as cash and for the extended warranty. You shouldn't be made to feel second rate because the service center hates warranty work. In October 2025 I brought my truck in for a bad misfire, auto start stop function disabled, check engine light, and the infamous hemi tick (lifters/exhaust manifold issue). They found initially that the exhaust manifolds were cracked and warped (what I was told). They then were granted authorization by my warranty to tear down for the lifter issue. This was a 3 week display of lies and delays. I was then told they where replacing all of my lifters as they found one had gone bad and scored my lifter bores. After it was completed and delayed after completion for delivering it to me, eli returned my truck to me with an air ride sensor disconnected and unable to drive outside of the lowest setting. I also just learned only 4 lifters were replaced not all like I was told. 3 weeks ago I brought my truck back due to the same symptoms as before, lifter noise, bad misfire, checkengine light, and auto start stop function disabled. These symptoms were remedied and and my truck had no lifter noise after the last time they fixed it in October. I was initially told to bring it in, after they had listened to it when I brought it by and verified the tick, on a scheduled date because they would have a truck loaner they can give me. I dropped it off and they gave me a dodge hornet car...not a truck as promised. After not hearing from them I called to get an update late the next day. They diagnosed the truck with the same issue I had already told them it was and why I was bringing it in. They then said we "think" it may be bad spark plugs and the maintenance schedule is at 75000 miles. After fact checking him and stating the owners manual and ram documentation states 100,000 miles for spark plugs he said they use a 3rd party for the maintenance schedules. THATS A HUGE RED FLAG! After debacles and lies I was done with them. I just want my truck fixed. The truck was released back to me this last friday and I was told if I did not pick it up I would be charged rental fees for the loaner. They didnt fix my issues and gave the worst service I have ever had anywhere. The dealership Crown motors and SJ Denham in redding never treated me this way in fact they gave me the best experience i have had so far. Moral of the story after hearing horror story after horror story of many others receiving the same treatment DO MOT USE THIS DEALERSHIP FOR SERVICE. PS. It's not a spark plug issue as I did the techs job for him and diagnosed my issue. Do better!

Recently bought a 21 Wrangler through Erick Garcia. When I say this was the best and easiest car buying experience, I’m not exaggerating. I was on the fence about if I really wanted the car or not because it was a 3 and a half hour drive from Reno, but they were able to deliver it to Reno for me for free. So them doing that coupled with how honest, fair, and easy to work with they are, it was a no brainer. I highly recommend going through them!

It’s been a great experience buying a new truck from Red Bluff CDJR. Friendly Staff, very knowledgeable. Travis Antrand was our Sales consultant and he helped us find the best truck for our needs.He made the purchase a wonderful experience with personal care and thorough knowledge of the product. Thanks to Willy the financial advisor for his help and advice as well as Omar who helped through the signing process. Thanks again for all your help! Sincerely Ken and Candy F.