Red Deer Mitsubishi
Red Deer, AB
Brands
Contact
Google Reviews
The dealership receives predominantly positive feedback, with most customers praising the sales team's honesty, patience, and attentiveness throughout the purchasing process, as well as commending specific staff members for their accommodating service. However, one negative review highlights serious concerns about post-sale customer service, alleging unresponsive communication, unexpected charges on a warranty-covered vehicle, and dismissive management after the initial sale was completed.
This was my first time dealing with Red Deer Mitsubishi, and I’m so glad I did! Purchasing my 2026 Outlander was a fantastic experience. The entire team was honest, straightforward, and never pressured me. Even though they were busy, they made us feel like we were their only customers. The 10-year/160,000 km warranty is incredible! A special thank you to Ethan, Sam, Ray, and Krista for making the entire process smooth and enjoyable. Excellent service from start to finish. Highly recommend!
Buying a brand new vehicle is stressful but the Red Deer Mitsubishi team guided us all the way and patiently answers our inquiries leading us to finding the perfect SUV for us. Rowan in particular is very accommodating and helpful in every way. Mani in the finance office, helped us all throughout and gave us concise explanation on our payment. Also, kudos to these two great guy, Ray and Bara who I could say the pillar of the team. Overall, our experience with the team is exceptional.
Avoid Red Deer Mitsubishi at all costs. My experience has been extremely disappointing and frustrating. At the time of sale, they make big promises and assure you that you’ll be taken care of. But once the deal is done, everything changes. Emails go unanswered, calls are ignored, and suddenly those promises mean nothing. I purchased a brand-new Mitsubishi and within the first five weeks — with barely 1,500 km on it — I faced an issue. When I took it to their service department, instead of standing behind their product, they tried to charge me approximately $160 for one hour of labour. Charging a customer for a brand-new vehicle with barely any mileage feels unfair and unacceptable. What hurts the most is the complete lack of accountability and care. Even management was unhelpful and dismissive. As a customer, you expect honesty, support, and basic respect — but instead, you’re left feeling ignored and taken advantage of. It truly feels like once they secure the sale, the customer no longer matters. Proceed with caution.
Brought my truck into Amanda. after 60000 km, I have had 6 wheel alignments. Thanks to Amanda, Jayden, and Devon, all the problems went away. The cause was tires that were junk. Put new tires on (Cooper Discoverer) all the problems went away....Now it drives straight, I dont have brake pull, fuel economy got better, acceleration is smoother, there is no more tire hum, or tire vibration. I am super happy with the work that was done to my vehicle.
Huge shout out to Alex and the whole team that helped get me into my new Outlander. It wasn't the easiest situation and they made it happen and I couldn't thank them enough. From start to finish, incredible service and people.
Get anonymous quotes from Red Deer Mitsubishi
Submit your car request anonymously — Red Deer Mitsubishi and other dealers in Red Deer, AB will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us
