Reliable Chevrolet GMC, Inc.
Selma, AL
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# Summary The dealership is praised by customers for responsive, personable service across both sales and service departments, with staff members going beyond standard expectations to meet individual customer needs. Reviewers highlight the friendly professionalism of specific team members, efficient turnaround times, and a community-focused approach that makes customers feel valued rather than rushed through transactions.
We were just traveling through Selma when a belt in our RV engine started to make noises. Reliable was able to get us in, replace the belt and have us on our way quickly. Their service people were personable AND helpful.
My mother and I worked with Jimmy Johnson and he has gone above and beyond to help us. I couldn’t have asked for anyone to be more involved. We talked on the phone everyday so he could find us exactly what we wanted. He even brought the car to Marion for me. I would recommend him to everybody and I will definitely be using him in the future.
The parts crew was extremely friendly and courteous. The young man who serviced my vehicle went beyond what I came in for. Professional- Polite- even changed the battery in my key fob! Great place to do business!
We had such a great experience buying our car with Jimmy! He was no pressure and really listened to what we wanted, making sure we stayed within our budget. He went above and beyond by helping coordinate our trade-in and supporting us with all the documentation for our new car. Everything was ready when we arrived, so the process was fast and easy without any waiting around. It was also nice to work with local people and feel seen as part of the community, not just a number or a sale. We felt comfortable, cared for, and confident in the whole process. Highly recommend!
Exceptional service! Eric is just the right person for the service department. He explained what was going on in a way that I could understand. I was in & out in no time. Great customer service! See you next time... Niki
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