Renfrew Chrysler
Renfrew, ON
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# Summary The dealership receives widespread praise for exceptional customer service, honest dealings, and professional staff who provide transparent communication and fair pricing on vehicle sales and repairs. However, one customer reported a serious safety concern after a vehicle failed inspection, citing poor quality work and lack of accountability for mistakes.
We had a good experience they were awesome to deal with. Jackson was great. Would definitely recommend this dealership as we tried the tried the one in Pembroke and the difference in honest dealings was like night and day. Will always drive the extra 45 min to deal with Renfrew Chrysler. Awesome job by all of you.
Just left Renfrew Chrysler with my upgraded Jeep Cherokee..!!! I received an overly-fair trade-in dollar as well as the BEST customer service ever..!!! You guys rock: Jackson, Kayden and Mike..!!! Highly recommend giving these guys a call..!!!
I had my vehicle serviced here for a safety inspection and was told everything was safe and good to go. Less than a week later, two bolts came out while my crew was driving the vehicle, creating a serious safety concern. Very disappointed with the quality of work and overall professionalism. Instead of taking accountability, it feels like customers are left dealing with the consequences and costs of mistakes that should never happen after a safety inspection. Based on my experience, I would not recommend this dealership.
I recently had extensive work done on my Jeep, and I couldn’t be more impressed with the level of professionalism and care I received. From the moment I brought my vehicle in, the team took the time to clearly explain the issues, walk me through the repair process, and provide transparent pricing. The repairs were completed thoroughly, and everything was documented properly on my receipts, which gave me confidence in the quality and integrity of their work. My Jeep now drives smoothly and feels safe and reliable again. What stood out most was their honesty and attention to detail. They treated me with respect, answered all my questions, and made sure I understood exactly what was being done and why. That level of transparency is rare and very appreciated. I would not hesitate to recommend them to anyone looking for trustworthy, skilled, and professional automotive service. Thank you for taking such good care of my vehicle.
Brian understood what I needed and took care of things effeciently and in a friendly manor. Mechanic (not sure his name) consulted & kept me informed. Wonderful exsperiece all around!
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