Richardson Ford
Standish, MI
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# Summary The dealership is widely praised by most customers for transparent pricing, professional service, and honest sales practices without unnecessary add-ons, though one customer reported concerns about service quality and potential overcharging on repair work. Staff members consistently receive recognition for their courtesy, knowledge, and attentive follow-up with customers.
Thea people , especially our salesman mike Jones. We don't mess around looking at other dealerships. They are straight down to the price , not adding on this and that when you arrive. Truck broke down one time and they drove to our house with loaner 1 1/2 away from their Standish dealership and picked truck up and returned it 4 days later. Would recommend Richardson's Ford to everyone, and they have Chevy and Chrysler next to each other , so if your brand specific, that have it!!! Thanks for helping us out with our 6 vehicles.
Richardson Ford was very professional and courteous. Answering all questions and giving the details I needed. All representatives were very kind and knowledgeable. The truck has a blemish and they are setting up a date to have it fixed, by giving me a loaner to leave it. So far I have nothing to complain about with all who were involved with the sale of my new truck.
I bought a ford bronco from this dealership, I worked with L’Dean and Corey and they very pleasant to work with, didn’t try to add on anything unnecessary to jack up the prices, kept the prices as low as they could. They are very honest at this dealership and super nice. Will definitely come back if we’re ever in the search for a new vehicle! Every dealership I’ve been to has always tried taking advantage of prices and add ons and I did not experience one negative thing like that at all 😊
I paid $1052 for a new transmission cooler and both steel lines. Never got the free wash. I have a small antifreeze leak since they worked on it. While looking for the leak I noticed they put a used cooler in with yellow jackets and flies smashed in the coolant fins. I've been ripped off quite a few times there. It's sad you pay top dollar to get scammed at the dealer
I have had excellent experiences here and especially with salesman Jeremy. He is not high pressure and doesn't try to talk you into something you don't want but does a very good job of helping find what you do want. He doesn't forget about you after the sale either but does occasional follow up calls and helps with any issues that arise, which I'm happy to say have been very few.
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