Franchise Dealer

Rick Hendrick Chevrolet of Buford

Buford, GA

4.7(17,128 Google reviews)

Brands

Chevrolet

Contact

4490 S Lee St, Buford, GA 30518
(678) 394-3117hendrickbuford.com/

Google Reviews

# Summary This dealership receives consistent praise for its attentive and patient sales staff who prioritize understanding customer needs over pressuring sales, with representatives like David Castro, Demetrius, and Simon earning particular recognition for their genuine care and thoroughness. Additionally, customers highlight exceptional post-purchase service, particularly from manager Alan Greene in the repair department, who demonstrates outstanding communication and goes above and beyond to resolve issues completely.

Chris Galucki3 months ago

David Castro was super helpful and kind! This was my first time purchasing a car, and I couldn’t have asked for a better salesman to assist me. Very energetic, comfortable, and sincere. Overall, the service here was very good and direct. I feel very pleased with my purchase!

Patsy Del Carmen9 months ago

⭐️⭐️⭐️⭐️⭐️ Demetrius was an exceptional sales representative who made my car-buying experience truly memorable. From the moment we met, he exuded a friendly, professional, and patient demeanor. He took the time to thoroughly answer all my questions, provide clear explanations of my options, and never made me feel rushed or pressured. What truly set him apart was his genuine interest in understanding my preferences and desires. He even went above and beyond by asking me about my favorite features when it came to finding a car similar to what I liked. It’s rare for a sales representative to ask such thoughtful questions, and it made me feel valued and appreciated. Demetrius’s commitment to ensuring a smooth and stress-free process was evident throughout the entire experience. I genuinely appreciate the care and effort he put into helping me find the perfect car. If you’re seeking a sales representative who is honest, knowledgeable, and genuinely cares about their customers, I highly recommend reaching out to Demetrius.

Abigaila month ago

I started car shopping Thursday morning and went to five different dealerships in Warner Robins, where I live. I knew exactly what I wanted and what I needed in a vehicle: three rows, leather seats, all the technology, and something that truly fit me and my family. Everywhere I went, it felt like they were more focused on making a sale than actually listening to what I wanted. I refused to settle because I knew exactly what I was looking for, and I knew the right vehicle was out there. After two long days of searching and ultimately feeling defeated, I couldn’t sleep. Friday night I stayed up Googling the exact vehicle I wanted, and that’s when I came across Rick Hendrick Chevrolet. Even though they were two hours away, I decided to take the chance and make the drive, and I am SO glad I did. From the moment I got there, their team listened to me, fought for me, and absolutely busted their behinds to make sure I drove away in the vehicle I had my heart set on. They never once pressured me into something else, tried to convince me to settle, or made me feel like just another sale. They cared about what I wanted and did everything they could to make it happen. After going from dealership to dealership, I finally left with my dream SUV: my brand new 2026 Chevrolet Traverse Z71. I am truly speechless and beyond grateful. Rick Hendrick Chevrolet reminded me what genuine customer service looks like, and I cannot thank them enough for going above and beyond. Happiest woman on earth right now! 🤍

franchaska Dunn3 months ago

I’m about to brag on Alan Greene. So I got this car on February 4, 2026. About a month later found out that the roof rack on the passenger side in the back was defective and leaking water to the inside of my car. Brought it in for repairs and got it back a day or two later. I got home (1 hour 15 min away) and we noticed scratches all down the passenger side, a dent, and a scratch on the roof. I brought it back this past Monday and just got it back today. And let me tell you, if you ever have an issue need repair, or anything to do with your car ask for Alan Greene. He is the manager in the repair department at the Lee street location. Not only did he fix all the scratches and the dent, but he repaired the chip in my windshield and added bump guards to all 4 doors. He is extremely communicative, respectful, and has a genuine heart of gold. He communicated with me all week, called me for every step, and guaranteed that I would have my car back today. The next time I came here for anything I will only deal with Alan Greene. All the workers in service department are great but Alan Green is by far the best hands down.

Cierra Jackson5 months ago

On January 31st I went to this dealership to purchase a vehicle. Prior to coming to the dealership, I was sent videos and even text messages that inspired me to follow through. My salesman, Simon, seemed very knowledgeable and knew exactly what I wanted. Needless to say, I left with the vehicle that I wanted. Along with the vehicle came a few perks. I returned today to the dealership to receive what was offered in my contract and Gio stepped right in due to Simon’s absence and continued the great customer service. I would recommend this place to anybody! I am a very happy and satisfied customer!

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